Ritz-Carlton Cleveland, Cleveland, Service

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Rank

9th

Out of 115

Ritz-Carlton Cleveland	Average Price: $405 Check Rates

Hotel Class:

1515 West Third Street

Cleveland, 44113 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 3.97

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (17) , TripAdvisor (141) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (17) bath (9) bathroom (25) bed (19) bill (4) breakfast (26) brunch (5) check in (19) closet (4) concierge (21) cost (7) decor (7) dinner (17) downtown (21) food (46) front desk (24) gym (5) hotel (167) housekeeping (11) lake (5) lobby (19) location (28) lunch (7) manager (7) massage (11) money (7) pool (14) price (11) rate (10) recommend (13) restaurant (41) room (208) room service (23) sauna (4) service (98) shower (16) spa (9) staff (84) steam (4) street (9) suite (13) towel (5) tub (4) valet (11) valet parking (5) value (4) view (16) walk (18) weight (3)

Service

Appears in 98 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
excellent (10) expectation (4) floor (4) food (9) friendly (7) good (11) great (14) high (4) hotel (20) impeccable (4) location (7) lounge (4) nice (8) perfect (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bar service was efficient and friendly.

"Ultimate in Service " Read full review on TripAdvisor 4/23/2012 Vote

2. Service was very good overall.

"Nice enough " Read full review on TripAdvisor 4/14/2012 Vote

3. Again the service is great, hotel is clean with nice furnishings, but I wouldn't go there for a romantic getaway hoping to be spoiled by major elegance.

"Nice enough " Read full review on TripAdvisor 4/14/2012 Vote

4. The bar and the club lounge are both small but the service is great and I think it has to be the best place in Cleveland.

"Small, but friendly Ritz " Read full review on TripAdvisor 3/19/2012 Vote

5. There were no slippers in the room, no proper turndown service and the room looked more like a Red-Roof in than a luxury hotel.

"Mediocre at Best " Read full review on TripAdvisor 3/9/2012 Vote

6. Service was excellent.

"Great service " Read full review on TripAdvisor 1/26/2012 Vote

7. The service was impeccable as usual.

"Excellent stay - as usual. " Read full review on TripAdvisor 1/22/2012 Vote

8. Service world class, gracious and attentive.

"A Magical Christmas Tea and Overnight " Read full review on TripAdvisor 1/12/2012 Vote

9. Pros: location, service, cleanliness, quiet, good bedsCons: expensive, high end food and drinks in hotel did not meet our needs.

"Good service and location " Read full review on TripAdvisor 12/4/2011 Vote

10. The floor has a private lounge, with a nice selection of wine, great service and delectable treats all day long.

"Just what you would expect " Read full review on TripAdvisor 11/23/2011 Vote