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Rank
9th
Out of 115

Ritz-Carlton Cleveland

Average Price: $405  
 
Hotel Class:
1515 West Third Street
Cleveland, 44113 View map  
4-Star Hotel Rank: 2 of 4
Average review rating: 3.97
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (17) , TripAdvisor (141) , YahooTravel (20)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 24 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
comfortable (2)   desk (24)   expectation (3)   extremely (3)   friendly (3)   problem (2)   reservation (2)   reviews (2)    
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1. Staff extremely polite and helpful (valet, front desk, restaurant and in-room dining).
"Good Choice in Cleveland " Read full review on TripAdvisor   6/27/2011 Vote      
2. The Bellman was extremely friendly and warm, the woman at the Front Desk was extremely professional and issued us a fabulous room.
"FANTASTIC " Read full review on TripAdvisor   10/25/2009 Vote      
3. I'd name names but they were all great at the front desk as well as room service and in the spa.
"Made Cleveland in December Actually Bearable " Read full review on TripAdvisor   10/1/2008 Vote      
4. Staff at check-in and the front desk is very friendly and helpful.
"Saturday at the Cleveland Ritz " Read full review on Expedia   1/16/2008 Vote      
5. As stated in my other reviews, I worked in the hotel business for 5 years as a concierge on both club levels and front desks for very high end hoteliers so I know what needs to be done to make guests' stays comfortable.
"The Cleveland Ritz is the Pits!!! " Read full review on TripAdvisor   7/22/2007 Vote      
6. As stated in my other reviews, I worked in the hotel business for 5 years as a concierge on both club levels and front desks for very high end hoteliers so I know what needs to be done to make guests` stays comfortable.
"The Cleveland Ritz is the Pits!!! " Read full review on TripAdvisor   7/22/2007 Vote      
7. As expected, the staff - front desk to housekeeping to restaurant - provided excellent service.
"Excellent service! " Read full review on TripAdvisor   10/28/2011 Vote      
8. I called the front desk and they sent engineering.
"Worst Experience Ever! Hotel Hell! " Read full review on TripAdvisor   8/11/2011 Vote      
9. They knew we had 4 kids so when we arrived the lady at the front desk brought out a wagon with toys and my boys were able to pick whatever they wanted.
"5th time and returning again! " Read full review on TripAdvisor   7/9/2011 Vote      
10. That made it's way up to the front desk, so that when I arrived I was greeted by name, and welcomed back.
"Up to Ritz Carlton Standards " Read full review on TripAdvisor   6/1/2011 Vote      
   
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