Holiday Inn Cleveland, Cleveland, Staff

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Rank

18th

Out of 115

Holiday Inn Cleveland	Average Price: $145 Check Rates

Hotel Class:

629 Euclid Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 12 of 22
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (60) , Travelocity (20) , TripAdvisor (133) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (27) bath (5) bathroom (26) bed (48) bill (3) breakfast (96) check in (29) check out (5) checkout (6) complimentary (6) cost (5) deal (10) deck (3) dinner (7) downtown (71) fee (6) food (24) front desk (44) hotel (298) lake (10) laundry (3) lobby (38) location (102) manager (16) money (5) parking (64) pillow (9) pool (9) price (25) rate (14) recommend (30) refund (3) restaurant (44) room (355) service (31) sheets (3) shower (19) staff (66) street (40) suite (13) to park (6) towel (3) tub (12) valet (4) value (5) view (25) walk (60) walk in (4) water pressure (5) wireless (4)

Staff

Appears in 66 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
clean (6) desk (11) extremely (3) free (3) friendly (20) good (4) great (5) helpful (23) hotel (10) location (3) nice (8) night (4) pleasant (3) rock (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was friendly enough.

"Clean, convenient and fantastic downtown location " Read full review on TripAdvisor 3/3/2012 Vote

2. The staff was friendly and helpful.

"Beautiful hotel! " Read full review on TripAdvisor 2/2/2012 Vote

3. Staff was very interested in making us comfortable and followed up on any issues prompltly.

"Convenient Location, Nice Rooms, Staff very accomodating " Read full review on TripAdvisor 1/8/2012 Vote

4. The staff was personable and helpful.

"Great Hotel " Read full review on TripAdvisor 1/4/2012 Vote

5. The front desk staff was awesome.

"Great Hotel! " Read full review on TripAdvisor 9/12/2011 Vote

6. The staff were very, very nice, if you could get hold of someone.

"Does not represent the chain well " Read full review on TripAdvisor 8/15/2011 Vote

7. Happily, the staff were just as friendly, the room was clean and lovely and my stay was perfect.

"wonderful hotel! " Read full review on TripAdvisor 8/11/2011 Vote

8. The staff was incredibly helpful--which is rare for hotels both in America and especially in Cleveland.

"Spun a wheel and received a free upgrade to an executive suite! " Read full review on TripAdvisor 8/5/2011 Vote

9. The staff was nice.

"Great value for downtown! " Read full review on TripAdvisor 7/31/2011 Vote

10. Also, like other reviews staff hanging around front lobby ( I use the term loosely) it is just a hallway.

"Terrible service " Read full review on TripAdvisor 7/9/2011 Vote