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Rank
18th
Out of 115

Holiday Inn Cleveland

Average Price: $145  
 
Hotel Class:
629 Euclid Avenue
Cleveland, 44114 View map  
3-Star Hotel Rank: 12 of 22
Average review rating: 4.04
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (18) , MyTravelGuide (60) , Travelocity (20) , TripAdvisor (133) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 16 comments. 
60% wrote positive comments about manager
The following words were used in comments with Manager:
good (2)   helpful (4)   holiday (2)   hotel (3)   inn (2)   laundry (2)   management (17)    
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1. I contacted the hotel to see if it would be a problem, and the manager was more than helpful and kind regarding our situation.
"Very nice rooms. " Read full review on TripAdvisor   10/30/2011 Vote      
2. The manager on duty was very helpful and helped us fill out the necessary paperwork and gave us the contact information for his manager who was not working while we were in town.
"Nice rooms, good service, don't trust housekeeping. " Read full review on TripAdvisor   7/26/2010 Vote      
3. My first words to the manager at the desk-- 'This place is REALLY COOL for a Holiday Inn Express!' It's a beautiful building; he said it was the 2nd oldest in Cleveland.
"Don't miss this gem--great value! " Read full review on TripAdvisor   8/9/2007 Vote      
4. The free breakfast was good, and the staff was very friendly (with the exception of the manager!) Overall, we had a good stay, and Kenny was awesome.
"Great Hotel for the money " Read full review on Travelocity   7/1/2007 Vote      
5. I asked if she could call a manager to find out and I felt she did this begrudgingly.
"Great room, great views, terrible service for my stay " Read full review on TripAdvisor   5/1/2011 Vote      
6. the managers do not return phone calls and i'm still trying to get the extra $150 they charged my card 2 1/2 weeks later.
"horrible horrible horrible " Read full review on TripAdvisor   4/7/2011 Vote      
7. Got a call from the manager who said she would look into the matter and get back with us.
"D not stay here if customer service matters to you " Read full review on TripAdvisor   3/8/2011 Vote      
8. Asked to speak with a manager, there wasn't one on duty.
"D not stay here if customer service matters to you " Read full review on TripAdvisor   3/8/2011 Vote      
9. Called the manager and left a message, didn't receive a call back.
"D not stay here if customer service matters to you " Read full review on TripAdvisor   3/8/2011 Vote      
10. When I addressed this with the reception the next morning, a promise to have the manager speak to me about it was unfulfilled.
"Steer clear of this hotel on weekends. Really. " Read full review on TripAdvisor   12/30/2009 Vote      
   
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