Sheraton Cleveland, Cleveland, Staff

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Rank

8th

Out of 115

Sheraton Cleveland	Average Price: $154 Check Rates

Hotel Class:

5300 Riverside Drive

Cleveland, 44135 View map

3-Star Hotel Rank: 7 of 22
Average review rating: 3.86

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , MyTravelGuide (149) , Travelocity (5) , TripAdvisor (130) , YahooTravel (5)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (18) bath (6) bathroom (21) bathtub (3) bed (24) bill (4) breakfast (28) charge (9) check in (11) check out (3) complimentary (3) concierge (3) cost (4) deal (4) decor (5) dinner (7) downtown (12) exterior (2) fitness center (6) food (26) front desk (25) gym (6) hot tub (4) hotel (234) housekeeping (6) lobby (36) location (24) money (3) parking (46) pillow (8) pool (39) price (13) rate (10) recommend (15) restaurant (56) room (197) room service (11) service (47) shower (11) shuttle (58) staff (70) suite (4) to park (3) towel (7) value (4) view (8) walk (7) wireless (4) workout room (3)

Staff

Appears in 70 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
clean (10) comfortable (5) courteous (5) desk (8) excellent (3) friendly (29) great (10) helpful (11) hotel (15) nice (15) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But the housekeeping staff were wonderful, and that made the whole stay better than I expected, and made the hotel one I will recommend.

"What a surprise at the airport in Cleveland " Read full review on TripAdvisor 5/22/2012 Vote

2. the restaurant is adequate with a friendly, efficient staff.

"Way Better than Average Airport Hotel " Read full review on TripAdvisor 5/15/2012 Vote

3. Great decision after a long day of trying to get out of Texas, the staff from the shuttle bus driver to front desk & bar staff very friendly & welcoming.

"would return here again! " Read full review on TripAdvisor 5/2/2012 Vote

4. Staff were professional.

"Great Stay " Read full review on TripAdvisor 4/24/2012 Vote

5. Service was excellent and wait staff attentive and wonderful to dine with.

"Perfect for in and out business travel " Read full review on TripAdvisor 4/17/2012 Vote

6. Front desk staff all super nice and helpfulAll in all great stay, a good choice for a night or 2.

"Perfect for in and out business travel " Read full review on TripAdvisor 4/17/2012 Vote

7. Friendly staff, decent room.

"Ok facility great location " Read full review on TripAdvisor 4/17/2012 Vote

8. Beds were comfortable and the staff were very friendly and always helpful.

"Solid place to stay near Cleveland airport " Read full review on TripAdvisor 3/22/2012 Vote

9. The staff is very friendly and they even offer a shuttle to anywhere within 5 miles.

"Great Stay! " Read full review on TripAdvisor 2/21/2012 Vote

10. Always had a great experience with the staff and they treat you well and make you feel very comfortable choosing this property.

"Always A Great Stay " Read full review on TripAdvisor 1/26/2012 Vote