Ballantine Resort Charlotte, Charlotte, Staff

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Rank

2nd

Out of 269

Ballantine Resort Charlotte	Average Price: $278 Check Rates

Hotel Class:

10000 Ballantyne Commons ParkWay

Charlotte, 28277 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.42

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (10) , Travelocity (5) , Expedia (15) , TripAdvisor (191)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (15) bar (49) bath (13) bathroom (42) bed (25) bill (9) breakfast (38) brunch (5) charge (11) check in (24) check out (10) complimentary (9) concierge (16) deal (5) decor (9) dinner (27) downtown (15) food (54) front desk (15) gym (6) hot tub (10) hotel (256) housekeeping (9) lobby (26) location (39) lunch (18) massage (30) money (5) parking (15) pillow (7) pool (82) price (17) rate (9) recommend (33) restaurant (67) room (211) room service (19) sauna (5) service (139) shower (20) spa (105) staff (115) street (10) suite (15) towel (19) tub (20) valet (14) value (12) view (29)

Staff

Appears in 115 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (7) desk (5) excellent (8) exceptional (5) food (7) friendly (25) golf (7) great (10) helpful (17) hotel (19) housekeeping (6) lobby (5) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is very friendly, knowledgeable and eager to please.

"Excellent stay! " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff are lovely, and whilst it is probably not as trendy or modern as the Ritz Carlton in the city centre - it is definitely more comfortable.

"Aways a pleasure " Read full review on TripAdvisor 5/10/2012 Vote

3. The staff are helpful and the area offers good restaurants and shopping.

"Golf and first class accommodation " Read full review on TripAdvisor 5/8/2012 Vote

4. The staff is absolutely wonderful.

"Not the first & certainly not the last " Read full review on TripAdvisor 4/23/2012 Vote

5. The staff was excellent in every way.

"Great staff! " Read full review on TripAdvisor 2/28/2012 Vote

6. The staff was pleasant and helpful.

"Nice but not superb... " Read full review on TripAdvisor 2/26/2012 Vote

7. Midway through our stay here in Charlotte and we have found that the staff at the Ballantyne is wonderful.

"Super! " Read full review on TripAdvisor 2/18/2012 Vote

8. The staff was very nice, friendly and helpful.

"Great Stay on NYE " Read full review on TripAdvisor 1/9/2012 Vote

9. No one was loud or inappropriate and there was plenty of staff just in case.

"Great Stay on NYE " Read full review on TripAdvisor 1/9/2012 Vote

10. Every staff we had contact with was very friendly and accommodating and went out of their way to make your stay a great one.

"Don't miss an opportunity to stay here! " Read full review on TripAdvisor 12/9/2011 Vote