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Rank
2nd
Out of 269

Ballantine Resort Charlotte

Average Price: $278  
 
Hotel Class:
10000 Ballantyne Commons ParkWay
Charlotte, 28277 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.42
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (15) , MyTravelGuide (10) , Travelocity (5) , TripAdvisor (191)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 15 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (2)   clerk (2)   desk (15)   housekeeping (3)   pleasant (2)   please (2)    
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1. The service from the valet , front desk, valet and bellman was superior.
"Great Jewel in Charlotte " Read full review on TripAdvisor   4/24/2011 Vote      
2. The staff couldn't have been more pleasant - front desk, restaurant, housekeeping, and proshop.
"Exceeded expectations " Read full review on TripAdvisor   4/13/2009 Vote      
3. I immediately told the front desk and when the individual came to clean it up I overheard the attendant saying getting upset at some person stating they were supposed to clean it up and it had been like that for hours.
"Not 4 Star Service - Will not return " Read full review on TripAdvisor   6/25/2007 Vote      
4. Luggage was taken and I made my way to the front desk.
"Needed a break " Read full review on TripAdvisor   3/11/2012 Vote      
5. It took a couple calls to the front desk that night when we noticed and also in the morning, but we were pleasantly surprised when we heard a knock at the door at 9 am to deliver the cell phone.
"Best sleep ever " Read full review on TripAdvisor   11/21/2011 Vote      
6. The first room we checked into was not the type of room we requested but the front desk quickly assigned us to another room.
"Really excellent experience with a few minor glitches " Read full review on TripAdvisor   5/24/2011 Vote      
7. The only downside was not receiving the room booked, however, the front desk staff was informative as to the reasons that room type was not assigned to us.
"Great Place " Read full review on TripAdvisor   3/20/2011 Vote      
8. The hotel staff from housekeeping to the front desk are so kind.
"Ballantyne is a relaxing oasis and memory maker " Read full review on TripAdvisor   3/10/2011 Vote      
9. I was also pleased with the service levels of the front desk.
"Very nice, but not quite a 5...but they try " Read full review on TripAdvisor   6/30/2010 Vote      
10. The front desk would not let me checkin b/c my husband and i have different last names on our separate credit cards.
"ok, but not GREAT " Read full review on TripAdvisor   2/10/2009 Vote      
   
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