Best Western Boston, Boston, Service

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OpinionWell
Rank

62nd

Out of 197

Best Western Boston	Average Price: $176 Check Rates

Hotel Class:

891 Massachusetts Avenue

Boston, 02118 View map

3-Star Hotel Rank: 21 of 37
Average review rating: 3.38

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (15) , MyTravelGuide (20) , Travelocity (9) , Expedia (22) , TripAdvisor (152)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (11) bathroom (17) bed (24) breakfast (103) business center (2) charge (6) check in (10) checkout (2) complimentary (15) cost (9) deal (7) decor (6) dinner (5) discount (7) downtown (32) food (7) front desk (38) hotel (279) housekeeping (4) lobby (11) location (75) maid (3) manager (6) money (14) neighborhood (24) parking (69) pillow (4) pool (4) price (19) rate (8) recommend (23) restaurant (21) room (191) service (67) sheets (6) shower (9) shuttle (166) staff (81) street (33) suite (52) to park (6) towel (3) tub (4) value (13) view (8) walk (34) walk in (4) wet bar (2) wireless (9)

Service

Appears in 67 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
comfortable (4) customer (9) desk (5) free (13) good (8) great (15) helpful (6) hotel (15) liked (6) location (7) need (7) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was great.

"Close to Boston Convention Center " Read full review on TripAdvisor 3/13/2012 Vote

2. We had good luck with the shuttle service - My only complaint was the noise - I don't know what it was - sounded like a truck backing up with the beep beep - but it was before midnight - the second night I took some melatonin and heard nothing.

"A pleasant surprise " Read full review on TripAdvisor 9/27/2011 Vote

3. I'd highly recommend this hotel in Boston, it's a lot less expensive to stay here than downtown Boston and the service was great.

"Excellent Stay! " Read full review on TripAdvisor 7/29/2011 Vote

4. We used the free wireless connection in the room with our laptop, and tried to use the free printing service in the business office for airline boarding passes.

"Affordable for families " Read full review on TripAdvisor 7/10/2011 Vote

5. If you're not in a hurry to go somewhere and can wait for them, it's a good service, but you must plan it out.

"Good Hotel - but don't rely on shuttle " Read full review on TripAdvisor 6/11/2011 Vote

6. Faultless service, great venue, excellent value for money, a perfect experience.

"Great Boston hotel if not location. " Read full review on TripAdvisor 6/5/2011 Vote

7. My husband and I had not presumed we would use the hotel's shuttle bus a lot, but we too did use it a lot and it was a wonderful service, always available and so easy.

"Great Boston hotel if not location. " Read full review on TripAdvisor 6/5/2011 Vote

8. It is clean, comfortable, and the customer service is the best.

"Clean Great Value Stay " Read full review on TripAdvisor 5/25/2011 Vote

9. The staff offered great service.

"Excellent " Read full review on TripAdvisor 11/7/2010 Vote

10. The shuttle service provided by the hotel was great.

"Great shuttle service to local Boston spots " Read full review on TripAdvisor 11/7/2010 Vote