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Rank
62nd
Out of 197

Best Western Boston

Average Price: $176  
 
Hotel Class:
891 Massachusetts Avenue
Boston, 02118 View map  
3-Star Hotel Rank: 21 of 37
Average review rating: 3.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (20) , Travelocity (9) , TripAdvisor (152) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 38 comments. 
88% wrote positive comments about front desk
The following words were used in comments with Front desk:
amazed (5)   best (4)   breakfast (6)   clerk (2)   customer (2)   desk (39)   free (3)   friendly (7)   helpful (13)   need (4)   nice (4)   positive (2)   problem (4)   quickly (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Front desk staff were pleasant and professional, even in the overbooked situation.
"Recommending without hesitation " Read full review on TripAdvisor   4/12/2012 Vote      
2. Staff: The front desk people are friendly and they tried to help you if you have any questions.
"Decent Place and best for rewards members " Read full review on TripAdvisor   12/4/2011 Vote      
3. The front desk clerks, Tiara and Joel were so friendly and helpful.
"Great breakfast and great breakfast hostess " Read full review on TripAdvisor   10/27/2011 Vote      
4. Tiarn at the front desk is amazing.
"Great hotel " Read full review on TripAdvisor   9/16/2011 Vote      
5. On a positive note, the bed was very comfortable, the ac worked great, Johnny at the front desk was GREAT!, the fresh cookies in the afternoon are a treat, FREE PARKING, and the price was right.
"Good value for Boston, decent room and hotel, so so location " Read full review on TripAdvisor   7/24/2011 Vote      
6. We found Christina at the front desk to be the most friendly of the front desk folks.
"Great Location, Great Staff " Read full review on TripAdvisor   2/10/2011 Vote      
7. They are the BEST!from the front desk to the housing staff, to the amazing lady helping us with our breakfast, to the shuttle guys who were amazing.
"Most Caring, compassionate people, who's service was above and beyond the norm. " Read full review on TripAdvisor   1/2/2011 Vote      
8. They are the BEST!from the front desk to the housing staff, to the amazing lady helping us with our breakfast, to the shuttle guys who were amazing.
"Most Caring, compassionate people, who's service was above and beyond the norm. " Read full review on TripAdvisor   1/2/2011 Vote      
9. The front desk staff was super helpful and awesome.
"Pleasant Stay " Read full review on TripAdvisor   10/16/2010 Vote      
10. I didn't find the front desk staff very helpful, but the woman running the free contenential breakfast was very nice, and the breakfast itself was extensive and a very nice bonus.
"First of all, this hotel is not in a good... " Read full review on TripAdvisor   9/4/2010 Vote      
   
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