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OpinionWell
Rank
62nd
Out of 197

Best Western Boston

Average Price: $176  
 
Hotel Class:
891 Massachusetts Avenue
Boston, 02118 View map  
3-Star Hotel Rank: 21 of 37
Average review rating: 3.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (20) , Travelocity (9) , TripAdvisor (152) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 6 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Not a great start but kudos to the manager - we received the fare off our 1st nights room rate.
"small suites nice but disappointing location " Read full review on TripAdvisor   8/24/2010 Vote      
2. After speaking to the General Manager (very helpful), we did get another room where the A/C was working.
"We checked out early. " Read full review on YahooTravel   8/10/2007 Vote      
3. For me the real win was the managers special.
"if you are a rewards member, and can get the 6th floor, do it! " Read full review on TripAdvisor   1/19/2012 Vote      
4. But the women who work the front desk, including the manager, need to take a class on hospitality and what that actually means.
"Very rude Front Desk Staff " Read full review on TripAdvisor   4/20/2010 Vote      
5. Really, if I were the manager, I would question myself about the way I trained my staff on that matter.
"Nice hotel in the ghetto " Read full review on TripAdvisor   7/21/2007 Vote      
6. The first experience of attempting to change the room type by email sent to the hospitality manager wasn't good since no one answered.
"More than expected " Read full review on TripAdvisor   9/20/2011 Vote      
   
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