Best Western Boston, Boston, Manager

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OpinionWell
Rank

62nd

Out of 197

Best Western Boston	Average Price: $176 Check Rates

Hotel Class:

891 Massachusetts Avenue

Boston, 02118 View map

3-Star Hotel Rank: 21 of 37
Average review rating: 3.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (20) , Travelocity (9) , TripAdvisor (152) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 6 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not a great start but kudos to the manager - we received the fare off our 1st nights room rate.

"small suites nice but disappointing location " Read full review on TripAdvisor 8/24/2010 Vote

2. After speaking to the General Manager (very helpful), we did get another room where the A/C was working.

"We checked out early. " Read full review on YahooTravel 8/10/2007 Vote

3. For me the real win was the managers special.

"if you are a rewards member, and can get the 6th floor, do it! " Read full review on TripAdvisor 1/19/2012 Vote

4. But the women who work the front desk, including the manager, need to take a class on hospitality and what that actually means.

"Very rude Front Desk Staff " Read full review on TripAdvisor 4/20/2010 Vote

5. Really, if I were the manager, I would question myself about the way I trained my staff on that matter.

"Nice hotel in the ghetto " Read full review on TripAdvisor 7/21/2007 Vote

6. The first experience of attempting to change the room type by email sent to the hospitality manager wasn't good since no one answered.

"More than expected " Read full review on TripAdvisor 9/20/2011 Vote