Courtyard Boston, Boston, Manager

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Rank

32nd

Out of 197

Courtyard Boston	Average Price: $345 Check Rates

Hotel Class:

275 Tremont Street

Boston, 02116 View map

3-Star Hotel Rank: 8 of 37
Average review rating: 3.6

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (58) , MyTravelGuide (344) , Travelocity (9) , TripAdvisor (700) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (37) bar (68) bath (21) bathroom (153) bed (155) bill (18) breakfast (182) charge (16) check in (53) check out (15) closet (16) complimentary (12) concierge (11) cost (30) deal (26) decor (13) dinner (21) discount (14) downtown (56) fitness center (12) food (44) front desk (142) hotel (1170) housekeeping (32) lobby (113) location (453) manager (37) money (27) neighborhood (15) parking (90) pillow (23) pool (17) price (115) rate (70) recommend (94) restaurant (187) room (1204) service (120) shower (75) staff (382) street (209) suite (29) towel (31) tub (18) valet (51) valet parking (45) value (42) view (77) walk (186) wireless (35)

Manager

Appears in 37 comments.

87% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (2) generous (6) guest (2) helpful (2) hotel (12) management (40) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone, including the manager, were friendly and acted like they really enjoyed working there.

"Good Location, Excellent Service " Read full review on TripAdvisor 3/7/2012 Vote

2. Having a sales manager insight is an added bonus.

"Surpassed my expectations-yet again! " Read full review on TripAdvisor 2/7/2012 Vote

3. About 2 minutes after entering, the general manager approached me friend and I, wished me a happy birthday and said to enjoy the Bruins game(obviously having mentioned this when making the reservations).

"Awesome " Read full review on TripAdvisor 1/11/2012 Vote

4. The desk manager was wonderful.

"Lovely small hotel in great location. " Read full review on TripAdvisor 4/26/2011 Vote

5. When I reported this to the manager they offered the hotel's own industrial size dryer to use for free.

"Clean, comfortable, walking distance to Fenway " Read full review on TripAdvisor 7/1/2010 Vote

6. told them i expected better than this from marriott,not unusable mattresses, broken refrigerators, and lying managers.

"did not meet their or my standards " Read full review on TripAdvisor 4/21/2010 Vote

7. The hotel Manager was very helpful and so was the reception staff.

"Bit Pricey for Average Hotel " Read full review on TripAdvisor 2/12/2010 Vote

8. Bernardo (the General Manager) makes all his guests feel important,and his front desk is top notch.

"Exceptional customer service " Read full review on TripAdvisor 3/21/2012 Vote

9. Finally after much discussion with the manager and maintenance engineer they decided to turn the heat on in the hotel.

"Awful Hotel " Read full review on TripAdvisor 3/19/2012 Vote

10. We were greeted by the General Manager (Mr.

"Excellent stay " Read full review on TripAdvisor 2/17/2012 Vote