Courtyard Boston, Boston, Concierge

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Rank

32nd

Out of 197

Courtyard Boston	Average Price: $345 Check Rates

Hotel Class:

275 Tremont Street

Boston, 02116 View map

3-Star Hotel Rank: 8 of 37
Average review rating: 3.6

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (58) , MyTravelGuide (344) , Travelocity (9) , TripAdvisor (700) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (37) bar (68) bath (21) bathroom (153) bed (155) bill (18) breakfast (182) charge (16) check in (53) check out (15) closet (16) complimentary (12) concierge (11) cost (30) deal (26) decor (13) dinner (21) discount (14) downtown (56) fitness center (12) food (44) front desk (142) hotel (1170) housekeeping (32) lobby (113) location (453) manager (37) money (27) neighborhood (15) parking (90) pillow (23) pool (17) price (115) rate (70) recommend (94) restaurant (187) room (1204) service (120) shower (75) staff (382) street (209) suite (29) towel (31) tub (18) valet (51) valet parking (45) value (42) view (77) walk (186) wireless (35)

Concierge

Appears in 11 comments.

83% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (2) great (2) helpful (6) lobby (2) lounge (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge Ryan also did a very nice job.

"GREAT STAFF, GREAT LOCATION " Read full review on TripAdvisor 1/29/2012 Vote

2. The people at the concierge desk were super friendly and very helpful.

"great location, average rooms " Read full review on TripAdvisor 1/12/2012 Vote

3. Front desk/concierge was very helpful and patient in answering all my questions.

"Great location! Quaint, cozy and excellent service " Read full review on TripAdvisor 8/3/2011 Vote

4. Concierge was informed and very helpful.

"Enjoyable Hotel " Read full review on TripAdvisor 7/5/2011 Vote

5. The bellman and concierge were great and helpful.

"Great Value and Location " Read full review on TripAdvisor 5/15/2009 Vote

6. The concierge was soo friendly and the list goes on and on.

"Perfect Location and Wonderful Hotel " Read full review on TripAdvisor 12/20/2008 Vote

7. I stayed here on points and was up-graded to the concierge floor which was a nice gesture, (and overall the staff were great, very accommodating and helpful).

"Not up to Marriott Standards " Read full review on TripAdvisor 9/17/2011 Vote

8. There was a 'pop up' concierge lounge with a wine reception on Wednesday night in the 15th floor lobby.

"Lots of sizzle, but the steak was a bit undercooked " Read full review on TripAdvisor 8/13/2011 Vote

9. Because this is a Courtyard Marriott, they did not have concierge, full service dining or room service - which was fine with us since we knew this when we booked.

"Good accommodations with spacious hotel rooms in downtown Boston " Read full review on TripAdvisor 7/29/2011 Vote

10. The problem was that the upgrade was only a gesture because at this Marriott the concierge floor has nothing extra, except a computer for the guests to use; no lounge, no food or anything else.

"Not up to Marriott Standards " Read full review on TripAdvisor 9/17/2011 Vote