3. What a great short break I had in this hotel in mid September, My 2 daughters and a friend arrived later than expected as plane was delayed, called for courtesy bus, which arrived within 10 mins, great driver assisting us with no bother at all, the guy at reception could not have been more helpful, I asked for a room on a high floor overlooking Boston if possible and he came up trumps with a great room on the 10th floor with a great view.