Holiday Inn Boston, Boston, Service

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OpinionWell
Rank

52nd

Out of 197

Holiday Inn Boston	Average Price: $168 Check Rates

Hotel Class:

69 Boston Street

Boston, 02125 View map

3-Star Hotel Rank: 15 of 37
Average review rating: 3.94

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (12) , MyTravelGuide (134) , Travelocity (16) , TripAdvisor (229) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (9) bargain (3) bath (7) bathroom (23) bed (29) bill (4) breakfast (205) cable (5) charge (13) check in (16) check out (4) complimentary (23) cost (19) deal (12) decor (3) dinner (10) downtown (70) fee (5) food (11) freeway (5) front desk (47) highway (18) hotel (452) housekeeping (3) lobby (29) location (81) manager (7) money (28) neighborhood (28) parking (85) pool (5) price (60) rate (20) recommend (36) refund (4) restaurant (41) room (258) service (63) shower (15) shuttle (105) staff (141) street (29) suite (3) to park (5) towel (11) value (43) view (11) walk (131) wireless (14)

Service

Appears in 63 comments.

91% wrote positive comments about service

The following words were used in comments with Service:
clean (5) convenient (5) customer (6) excellent (6) floor (4) free (9) good (14) great (15) holiday (4) hotel (15) inn (4) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great but the room really wasn't as clean as it should have been.

"Ehhhhhh.... " Read full review on TripAdvisor 3/28/2012 Vote

2. Great Friendly service.

"Friendly service! " Read full review on TripAdvisor 3/2/2012 Vote

3. Inexpensive, clean, service, near airport, free parking.

"Better than staying downtown if you have a car or don't mind a short cab ride " Read full review on TripAdvisor 1/18/2012 Vote

4. Haha) flatscreen tv, fridge so new the door didnt open, microwave, ice machine by the elevators, wifi throughout the hotel (we were on 5th floor and i got perfect service no problem), vending machine downstairs in lobby.

"not bad!!! " Read full review on TripAdvisor 7/19/2011 Vote

5. From the outside it looks pretty run down (as it is undergoing renovations) - but inside was clean and the customer service really good.

"Good place to stay " Read full review on TripAdvisor 5/10/2011 Vote

6. We were at this HI Express 2 years ago and so this year we returned because of the wonderful service and price.

"A very economical place to stay for Boston " Read full review on TripAdvisor 11/9/2010 Vote

7. This is my first review online, but the service I received at the Holiday Inn Express was so outstanding I feel compelled to thank the great staff.

"Excellent service, first quality staff " Read full review on TripAdvisor 11/9/2010 Vote

8. This is my first review online, but the service I received at the Holiday Inn Express was so outstanding I feel compelled to thank the great staff.

"Excellent service, first quality staff " Read full review on TripAdvisor 11/9/2010 Vote

9. We were at this HI Express 2 years ago and so this year we returned because of the wonderful service and price.

"A very economical place to stay for Boston " Read full review on TripAdvisor 11/9/2010 Vote

10. We only stayed one night before getting a flight home, but the service at check in was good - although they had us booked in rooms on different floors they changed this without being asked.

"Good for Boston & Logan Airport - hard to find " Read full review on TripAdvisor 11/2/2010 Vote