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OpinionWell
Rank
52nd
Out of 197

Holiday Inn Boston

Average Price: $168  
 
Hotel Class:
69 Boston Street
Boston, 02125 View map  
3-Star Hotel Rank: 15 of 37
Average review rating: 3.94
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (12) , MyTravelGuide (134) , Travelocity (16) , TripAdvisor (229) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 47 comments. 
85% wrote positive comments about front desk
The following words were used in comments with Front desk:
best (2)   clean (3)   desk (47)   double (4)   extremely (6)   friendly (10)   great (3)   helpful (15)   hotel (7)   management (5)   recommend (2)    
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1. The front desk was staff was very nice/pleasant.
"Better than most HIE - Recently rennovated " Read full review on TripAdvisor   1/31/2012 Vote      
2. GREAT front desk staff.
"EXCELLENT SERVICE MAKES UP FOR LOCATION! " Read full review on TripAdvisor   10/16/2011 Vote      
3. Nevertheless, the staff was quite helpful and knowledgeable, especiallly the front desk people who were extremely enthusiastic.
"Tired hotel, but enthusiastic staff... " Read full review on TripAdvisor   10/11/2011 Vote      
4. The front desk ladies were very friendly and helpful throughout all of the different shifts.
"Awsome Unforgetable Experience " Read full review on TripAdvisor   7/7/2011 Vote      
5. The front desk guy was friendly enough but not very helpful.
"Lived up to expectations in every single way, and I don't mean good. " Read full review on TripAdvisor   6/12/2011 Vote      
6. The lady at the front desk was very helpful - a resourceful and unflappable type - just the right sort for that job.
"Park, Stay and Fly with up to 21 days free parking here - what a bargain! " Read full review on TripAdvisor   12/17/2010 Vote      
7. The hotel front desk was EXTREMELY helpful and friendly.
"Great Value-helpful front desk! " Read full review on TripAdvisor   7/12/2010 Vote      
8. We stayed 1 night there, I booked and paid in advance for 2 rooms with 2 double beds, and requested connecting rooms since we have teenagers, the ladies at the front desk were very nice AT the beginning, she said the connecting rooms are not avaialable, the best they can do is next or across, with queen or 2 doubles.
"Cheating with the room type " Read full review on TripAdvisor   7/5/2010 Vote      
9. Everyone we met at the hotel was very pleasant and helpful, but we were extremely impressed by Carol Gutierrez who managed the front desk.
"I was very impressed with the quality and friendliness of the service. " Read full review on TripAdvisor   6/8/2010 Vote      
10. Again, asked the front desk for a good seafood restaurant and SARAHI AYALE, went the extra mile and called the UNION OYSTER HOUSE (BEST SEAFOOD EVER) to get directions and parking and printed me a copy of the driving directions.
"SUPERIOR SERVICE " Read full review on TripAdvisor   5/16/2010 Vote      
   
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