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OpinionWell
Rank
52nd
Out of 197
Holiday Inn Boston
Average Price: $168
Check Rates
Hotel Class:
69 Boston Street
Boston, 02125
View map
3-Star Hotel Rank:
15 of 37
Average review rating:
3.94
OpinionWell Value Index:
7
Traveler reviews analyzed:
Expedia
(
12
)
,
MyTravelGuide
(
134
)
,
TripAdvisor
(
229
)
,
YahooTravel
(
10
)
,
BedBugRegistry
(
2
)
,
Travelocity
(
16
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(14)
bar
(9)
bargain
(3)
bath
(7)
bathroom
(23)
bed
(29)
bill
(4)
breakfast
(205)
cable
(5)
charge
(13)
check in
(16)
check out
(4)
complimentary
(23)
cost
(19)
deal
(12)
decor
(3)
dinner
(10)
downtown
(70)
fee
(5)
food
(11)
freeway
(5)
front desk
(47)
highway
(18)
hotel
(452)
housekeeping
(3)
lobby
(29)
location
(81)
manager
(7)
money
(28)
neighborhood
(28)
parking
(85)
pool
(5)
price
(60)
rate
(20)
recommend
(36)
refund
(4)
restaurant
(41)
room
(258)
service
(63)
shower
(15)
shuttle
(105)
staff
(141)
street
(29)
suite
(3)
to park
(5)
towel
(11)
value
(43)
view
(11)
walk
(131)
wireless
(14)
See more
Manager
Appears in 7 comments.
The following words were used in comments with
Manager:
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
1.
The hotel
manager
Dennis was passing by and he said 'If you need anything or there is any way we can help, please don't hesitate to ask.
"A good place to stay in Boston with free parking "
Read full review
on
TripAdvisor
2/20/2012
Vote
2.
She had to work a double and took it out on my family, Slooow and when I asked for the
manager
she then cancelled my reservation.
"Warning - UNRELIABLE, Desk Clerk Should get FIRED!!! "
Read full review
on
TripAdvisor
1/19/2012
Vote
3.
The hotel
manager
actually loaded up our luggage, and personally drove the 4 of us to our cruise ship.
"Great Value for Boston "
Read full review
on
TripAdvisor
10/13/2010
Vote
4.
An individual whom I can only assume was the front desk
manager
gave us a time estimate of 45 minutes.
"Worst Customer Service EVER "
Read full review
on
TripAdvisor
8/22/2007
Vote
5.
The front desk
manager
comments, before we even say anything, that she knows who we are and she`s very sorry.
"Worst Customer Service EVER "
Read full review
on
TripAdvisor
8/22/2007
Vote
6.
The only redeeming factors were the maid service and Gina (the day
manager
), who was very sweet and apologetic.
"Worst Customer Service EVER "
Read full review
on
TripAdvisor
8/22/2007
Vote
7.
We get a very expensive cab to take us several blocks, and walk up to the front desk to confront the night
manager
, which is the 3rd
manager
we have encountered at this point.
"Worst Customer Service EVER "
Read full review
on
TripAdvisor
8/22/2007
Vote
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