Holiday Inn Boston, Boston, Manager

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Rank

52nd

Out of 197

Holiday Inn Boston	Average Price: $168 Check Rates

Hotel Class:

69 Boston Street

Boston, 02125 View map

3-Star Hotel Rank: 15 of 37
Average review rating: 3.94

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (12) , MyTravelGuide (134) , Travelocity (16) , TripAdvisor (229) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

The following words were used in comments with Manager:

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1. The hotel manager Dennis was passing by and he said 'If you need anything or there is any way we can help, please don't hesitate to ask.

"A good place to stay in Boston with free parking " Read full review on TripAdvisor 2/20/2012 Vote

2. She had to work a double and took it out on my family, Slooow and when I asked for the manager she then cancelled my reservation.

"Warning - UNRELIABLE, Desk Clerk Should get FIRED!!! " Read full review on TripAdvisor 1/19/2012 Vote

3. The hotel manager actually loaded up our luggage, and personally drove the 4 of us to our cruise ship.

"Great Value for Boston " Read full review on TripAdvisor 10/13/2010 Vote

4. An individual whom I can only assume was the front desk manager gave us a time estimate of 45 minutes.

"Worst Customer Service EVER " Read full review on TripAdvisor 8/22/2007 Vote

5. The front desk manager comments, before we even say anything, that she knows who we are and she`s very sorry.

"Worst Customer Service EVER " Read full review on TripAdvisor 8/22/2007 Vote

6. The only redeeming factors were the maid service and Gina (the day manager), who was very sweet and apologetic.

"Worst Customer Service EVER " Read full review on TripAdvisor 8/22/2007 Vote

7. We get a very expensive cab to take us several blocks, and walk up to the front desk to confront the night manager, which is the 3rd manager we have encountered at this point.

"Worst Customer Service EVER " Read full review on TripAdvisor 8/22/2007 Vote