Hilton Boston, Boston, Front Desk

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Rank

19th

Out of 197

Hilton Boston	Average Price: $286 Check Rates

Hotel Class:

One Hotel Drive

Boston, 02128 View map

4-Star Hotel Rank: 16 of 38
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (72) , Travelocity (10) , TripAdvisor (558)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (26) bar (72) bath (10) bathroom (53) bed (81) bill (26) breakfast (124) charge (35) check in (99) check out (16) check-out (11) complimentary (28) concierge (17) cost (29) deal (11) dinner (34) discount (9) downtown (55) fee (20) fitness center (13) food (145) front desk (55) gym (33) hotel (921) housekeeping (16) lobby (84) location (132) manager (11) money (32) parking (61) pillow (13) pool (56) price (74) rate (52) recommend (65) restaurant (151) room (689) room service (65) sauna (10) service (214) shower (26) shuttle (327) staff (202) steam (11) suite (9) towel (12) value (24) view (120) walk (173) wireless (36)

Front desk

Appears in 55 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (11) great (4) helpful (9) hotel (6) liked (3) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Friendly front desk staff and bell hops.

"Very good Hilton property " Read full review on TripAdvisor 5/18/2012 Vote

2. The service at the front desk was quick and friendly - exactly what I wanted after a very long day.

"Good airport hotel " Read full review on TripAdvisor 1/30/2012 Vote

3. A very friendly person at the front desk checked me in, and off to a comfortable room on the Executive Floor.

"Location,Location, Location! " Read full review on TripAdvisor 11/29/2011 Vote

4. Shirley at the front desk was great, reassuring us that the fireworks could be seen from the hotel (city/harbor side) which was true.

"Great for early flights AND seeing 4th of July Fireworks " Read full review on TripAdvisor 11/28/2011 Vote

5. Lobby was beautiful, front desk staff was very professional and friendly.

"Excellent! " Read full review on TripAdvisor 10/28/2011 Vote

6. Front desk polite and friendly.

"Ideal for an early flight " Read full review on TripAdvisor 10/27/2011 Vote

7. The front desk clerk was very polite and friendly.

"Great Hotel - Watch the Room Service and WiFi " Read full review on TripAdvisor 10/24/2011 Vote

8. Front desk check in staff gave us a high floor based upon my written request, ninth floor (on the Executive level) and got a great harbor and city view.

"Convenient Hotel " Read full review on TripAdvisor 10/23/2011 Vote

9. Front desk staff friendly and accommodating, as were bell staff and shuttle drivers.

"Clean, well designed " Read full review on TripAdvisor 10/19/2011 Vote

10. Joshua at the front desk has been there for years and is always a great help.

"Great Hotel for early flights " Read full review on TripAdvisor 1/5/2011 Vote