Hotel Commonwealth, Boston, Service

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OpinionWell
Rank

1st

Out of 197

Hotel Commonwealth	Average Price: $330 Check Rates

Hotel Class:

500 Commonwealth Avenue

Boston, 02215 View map

4-Star Hotel Rank: 1 of 38
Average review rating: 4.55

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (3) , Expedia (38) , TripAdvisor (1063) , BedBugRegistry (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (66) bar (169) bath (38) bathroom (117) bed (150) breakfast (93) charge (22) check in (68) check out (19) checkout (16) complimentary (42) concierge (71) cost (27) deal (21) decor (44) dinner (72) downtown (42) fitness center (14) food (123) front desk (175) gym (16) hotel (1894) housekeeping (35) lobby (59) location (451) manager (27) money (19) neighborhood (18) parking (50) pillow (47) price (58) rate (56) recommend (148) restaurant (441) room (1166) room service (71) service (408) shower (53) staff (721) street (141) suite (140) towel (28) tub (14) valet (50) valet parking (32) value (25) view (107) walk (161) water pressure (15) wireless (28)

Service

Appears in 408 comments.

96% wrote positive comments about service

The following words were used in comments with Service:
attentive (19) beauty (18) clean (24) comfortable (20) customer (25) desk (24) excellent (62) exceptional (18) food (22) friendly (45) good (24) great (83) helpful (23) hotel (115) location (42) nice (23)

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1. From the momement we arrived (we were handed a glass of champagne on arrival) till the moment we left everything was perfect-- the valet people out front, the front desk personnel anyone we ran into who was employed by the hotel -- same exceptional service, attentiveness to whatever we needed was dealt with in a courteous and professional manner.

"Best Hotel to Stay in Boston and Beyond! " Read full review on TripAdvisor 5/21/2012 Vote

2. Fine hotel, very nice and spacious rooms, good services (business center, fitness).

"Excellent hotel at prime location " Read full review on TripAdvisor 5/20/2012 Vote

3. Lovely rooms, attentive service, first class restaurant.

"Hotel Commonwealth " Read full review on TripAdvisor 5/16/2012 Vote

4. The staff know how to give great service.

"The BEST place to stay in Boston " Read full review on TripAdvisor 5/15/2012 Vote

5. The service was incrediblly friendly and attentive, we received a room upgrade to what the front desk told us 'was their favorite room in the hotel'.

"Wonderful Stay! " Read full review on TripAdvisor 5/14/2012 Vote

6. The service was outstanding.

"Yankees vs. Red Sox " Read full review on TripAdvisor 5/14/2012 Vote

7. great service too.

"Wonderful Stay! " Read full review on TripAdvisor 5/14/2012 Vote

8. The service, cleanliness, food and rooms are all top notch.

"Repeat customers and we'll be back! " Read full review on TripAdvisor 5/8/2012 Vote

9. ) A chocolate, or some little 'extra', is a nice addition to the turndown service.

"bit of a downhill slide " Read full review on TripAdvisor 5/7/2012 Vote

10. Theywent out of their way to provide excellent service in aa friendly manner.

"Birthday Bash at the Hotel Commonwealth " Read full review on TripAdvisor 5/2/2012 Vote