Hotel Commonwealth, Boston, Front Desk

OpinionWell's Blog

Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Hotel Commonwealth

OpinionWell
Rank

1st

Out of 197

Hotel Commonwealth	Average Price: $330 Check Rates

Hotel Class:

500 Commonwealth Avenue

Boston, 02215 View map

4-Star Hotel Rank: 1 of 38
Average review rating: 4.55

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (38) , MyTravelGuide (3) , TripAdvisor (1063) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (66) bar (169) bath (38) bathroom (117) bed (150) breakfast (93) charge (22) check in (68) check out (19) checkout (16) complimentary (42) concierge (71) cost (27) deal (21) decor (44) dinner (72) downtown (42) fitness center (14) food (123) front desk (175) gym (16) hotel (1894) housekeeping (35) lobby (59) location (451) manager (27) money (19) neighborhood (18) parking (50) pillow (47) price (58) rate (56) recommend (148) restaurant (441) room (1166) room service (71) service (408) shower (53) staff (721) street (141) suite (140) towel (28) tub (14) valet (50) valet parking (32) value (25) view (107) walk (161) water pressure (15) wireless (28)

Front desk

Appears in 175 comments.

97% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (8) bellman (8) concierge (15) desk (177) doorman (12) excellent (10) friendly (32) great (12) helpful (27) hotel (25) housekeeping (11) need (8) professional (13) welcoming (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Samuel from the front desk provided to me as a guest (marco barreto) an excellent support with regards my luggage when I needed.

"Excellent " Read full review on TripAdvisor 5/18/2012 Vote

2. (Nick always takes great care of us) and the front desk staff are exceptional.

"Hotel Commonwealth " Read full review on TripAdvisor 5/16/2012 Vote

3. From the moment we checked in, Ester at Front Desk was such a star in making us feel welcome right away.

"Hotel Commonwealth - Class Act!!! " Read full review on TripAdvisor 5/13/2012 Vote

4. From the wonderful reservation agent, to the friendly doorman, concierge, front desk staff and management.

"Best in Boston-Best in the Northeast! " Read full review on TripAdvisor 4/25/2012 Vote

5. This time Brendan at the front desk helped me with my stay and he was so nice and pleasant.

"Pot is Hot! Tub is pristine! Always! " Read full review on TripAdvisor 4/19/2012 Vote

6. When I asked the front desk for a good place for lobster, he instantly pulled out a map and marked a couple of good spots - and his recommendation was EXACTLY WHAT WE WANTED.

"Above and beyond good service " Read full review on TripAdvisor 4/19/2012 Vote

7. Front desk staff were very friendly and helpful.

"Great for a short stay " Read full review on TripAdvisor 4/11/2012 Vote

8. From the door and bellmen that meet you when you arrive- and know you by name to the grand entrance to the WONDERFUL front desk staff.

"HOTEL COMMONWEALTH ROCKS!!!! " Read full review on TripAdvisor 3/21/2012 Vote

9. I mean, EVERY person - from reservationist to bellman to room service waitstaff to housekeeping to front desk personnel - was just naturally pleasant, and seemed to honestly want to help in any way possible.

"WOW all around! " Read full review on TripAdvisor 2/27/2012 Vote

10. Service was excellent, from the doorman who warmly greeted us to the front desk staff who was friendly, professional, and an excellent source of information.

"Perfection! " Read full review on TripAdvisor 2/22/2012 Vote