Biltmore Suites Hotel, Baltimore, Service

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Rank

45th

Out of 231

Biltmore Suites Hotel	Average Price: $100 Check Rates

Hotel Class:

205 West Madison Street

Baltimore, 21201 View map

2-Star Hotel Rank: 9 of 26
Average review rating: 2.43

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (3) , MyTravelGuide (9) , TripAdvisor (52) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) balcony (1) bar (4) bath (1) bathroom (18) bed (17) breakfast (7) cable (2) check in (2) closet (2) cost (4) deal (2) decor (5) discount (2) downtown (2) exterior (1) food (1) front desk (3) half off (1) hotel (65) housekeeping (1) lobby (10) location (12) manager (5) money (3) neighborhood (14) parking (10) patio (1) pillow (3) price (7) rate (4) recommend (5) refund (2) restaurant (4) room (78) service (6) sheets (2) shower (8) staff (13) street (10) suite (5) to park (1) towel (3) tub (3) value (2) view (2) walk (7) walk in (1) water pressure (1) wireless (4)

Service

Appears in 6 comments.

The following words were used in comments with Service:
good (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The customer service was awesome too.

"Sweetest little Hotel! Very unique experience! " Read full review on TripAdvisor 12/4/2007 Vote

2. Our first impression of the service was a little bit cold, but then most of the staff have a good service attitude.

"A pleasant surprise " Read full review on TripAdvisor 8/2/2007 Vote

3. We were just a little bit worried about the hotel cause the other reviews we read, but for the 120usd per night we payed, we received a fairly good service, a nice comfortable bed and a great location.

"A pleasant surprise " Read full review on TripAdvisor 8/2/2007 Vote

4. Customer service was so-so.

"Poor sound insulation -- bad trip " Read full review on Expedia 12/16/2009 Vote

5. My cousin offered every member of my family a thoughful turndown service with chocolates - only to discover flat, disappointing pillows.

"In the morning, I felt a little itchy " Read full review on TripAdvisor 3/4/2008 Vote

6. It`s not horrible and does indeed have some charm, but it`s hard not to feel a little cheated by the poor upkeep and service.

"Long on quirks, short on service " Read full review on TripAdvisor 7/27/2008 Vote