Sheraton Baltimore, Baltimore, Staff

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Rank

19th

Out of 231

Sheraton Baltimore	Average Price: $265 Check Rates

Hotel Class:

300 South Charles Street

Baltimore, 21201 View map

3-Star Hotel Rank: 9 of 33
Average review rating: 3.28

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (307) , Travelocity (9) , TripAdvisor (221) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (30) bath (5) bathroom (34) bed (47) breakfast (33) charge (13) check in (26) check out (8) closet (8) complimentary (6) concierge (14) cost (14) deal (10) decor (5) dinner (8) downtown (16) fee (8) food (33) front desk (57) gym (14) hotel (419) housekeeping (12) lobby (42) location (153) lunch (6) manager (19) money (8) parking (51) pillow (10) pool (36) price (27) rate (24) recommend (32) restaurant (66) room (380) room service (12) service (67) sheets (5) shower (8) staff (162) street (11) to park (5) towel (7) valet (8) value (7) view (69) walk (50) waterfront (5) wireless (16)

Staff

Appears in 162 comments.

89% wrote positive comments about staff

The following words were used in comments with Staff:
clean (12) courteous (6) desk (17) extremely (10) food (6) friendly (50) good (6) great (22) helpful (32) hotel (30) housekeeping (6) location (8) management (6) need (9) nice (16) pleasant (9) problem (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very friendly from the front desk staff, bellman, restaurant staff and housekeeping.

"Great Location and Family Friendly " Read full review on TripAdvisor 5/16/2012 Vote

2. Staff was great,restaurant a little pricey, but good and the room was fine.

"Nice hotel,but what happened to the bar ? " Read full review on TripAdvisor 5/14/2012 Vote

3. I found the staff to be professional and friendly.

"Clean and centrally located, but kind of tired " Read full review on TripAdvisor 5/13/2012 Vote

4. Staff friendly and helpful.

"Nice weekend trip to Inner Harbor " Read full review on TripAdvisor 5/6/2012 Vote

5. The staff was super-friendly too.

"A little luxury " Read full review on TripAdvisor 4/21/2012 Vote

6. Accommodating staff.

"Great place for business meetings " Read full review on TripAdvisor 4/19/2012 Vote

7. Every staff person seen was friendly and courteous.

"Great place for business meetings " Read full review on TripAdvisor 4/19/2012 Vote

8. From my perspective, any hotel can have a great staff member.

"Outstanding Customer Focus " Read full review on TripAdvisor 4/6/2012 Vote

9. This hotel has a great staff.

"Outstanding Customer Focus " Read full review on TripAdvisor 4/6/2012 Vote

10. The staff was pleasant and very accommodating from making sure we got adjoining rooms to providing us with milk at 5am (at no charge) before room service and the restaurant opened.

"Great Family Weekend! " Read full review on TripAdvisor 3/31/2012 Vote