Sheraton Baltimore, Baltimore, Concierge

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Rank

19th

Out of 231

Sheraton Baltimore	Average Price: $265 Check Rates

Hotel Class:

300 South Charles Street

Baltimore, 21201 View map

3-Star Hotel Rank: 9 of 33
Average review rating: 3.28

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (307) , Travelocity (9) , TripAdvisor (221) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (9) bar (30) bath (5) bathroom (34) bed (47) breakfast (33) charge (13) check in (26) check out (8) closet (8) complimentary (6) concierge (14) cost (14) deal (10) decor (5) dinner (8) downtown (16) fee (8) food (33) front desk (57) gym (14) hotel (419) housekeeping (12) lobby (42) location (153) lunch (6) manager (19) money (8) parking (51) pillow (10) pool (36) price (27) rate (24) recommend (32) restaurant (66) room (380) room service (12) service (67) sheets (5) shower (8) staff (162) street (11) to park (5) towel (7) valet (8) value (7) view (69) walk (50) waterfront (5) wireless (16)

Concierge

Appears in 14 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (3) great (5) helpful (2) hotel (2) lobby (2) lounge (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the valet to the front desk to Rena the outstanding concierge, they greeted us all by name, kept us moving in the right directions, and always did it with a great attitude and a friendly smile.

"Outstanding Customer Focus " Read full review on TripAdvisor 4/6/2012 Vote

2. The Concierge recommended the best italian restaurant, called ahead for us and our large family group was seated immediately.

"Great hotel for family reunion " Read full review on TripAdvisor 11/6/2011 Vote

3. Everything about the hotel has been great, the welcome staff, Concierge, restaurant staff and the rooms.

"Another great stay.. " Read full review on TripAdvisor 7/20/2011 Vote

4. Always a great stay here, excellent room upgrades, nice concierge lounge, first floor access to Morton's Steakhouse and friendly staff overall.

"My Favorite Convention Hotel in Baltimore " Read full review on TripAdvisor 1/27/2011 Vote

5. Rena Kenely, Concierge, provided us with great tips and perks, particularly for Power Plant Live.

"Orioles weekend in Baltimore " Read full review on TripAdvisor 7/30/2010 Vote

6. The concierge lounge was good.

"Ohhhhh....kay " Read full review on TripAdvisor 8/29/2007 Vote

7. Try getting help from the concierge or front desk.

"Avoid this one! " Read full review on TripAdvisor 8/10/2007 Vote

8. The front desk staff was very friendly along with the concierge who was very helpful in touring the city.

"A Must Stay At The Sheraton Inner Harbor " Read full review on TripAdvisor 6/9/2007 Vote

9. We had a room on the concierge level and it was clean and spacious, but the bathroom was pretty small compared to the room size.

"Nice enough, but nothing special " Read full review on TripAdvisor 8/25/2011 Vote

10. The concierge was very up to date about the where to go's in Baltimore and my view was great.

"Love The Front Desk! " Read full review on TripAdvisor 5/16/2011 Vote