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Rank
19th
Out of 231

Sheraton Baltimore

Average Price: $265  
 
Hotel Class:
300 South Charles Street
Baltimore, 21201 View map  
3-Star Hotel Rank: 9 of 33
Average review rating: 3.28
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (27) , MyTravelGuide (307) , Travelocity (9) , TripAdvisor (221) , YahooTravel (8)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 19 comments. 
80% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (2)   hotel (8)   management (20)   need (2)    
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1. The Sheraton's sales manager stepped up without prompting, took command and pushed FedEx to make certain the goods were available for pick-up several hours before the first meeting began.
"Wonderful ending to a number of meetings at the hotel " Read full review on TripAdvisor   5/19/2012 Vote      
2. Purpose of stay: Long term consulting project in BaltimoreThe Business Travel Sales Manager is very attentive and knowledgeable about the city.
"Best Starwood Property in Downtown Baltimore " Read full review on TripAdvisor   12/3/2010 Vote      
3. Amy Mueller, Business Travel Sales Manager has exceptional customer service skills.
"Fabulous hotel - exceptional staff and service " Read full review on TripAdvisor   8/19/2010 Vote      
4. I was pleased to get a positive response from the hotel manager and that he was able to help them.
"awsome hotel manager -kind, charitable ,concerned about the community " Read full review on TripAdvisor   6/11/2010 Vote      
5. During post-event discussion, I told her and the general manager that I have had to do the exact same thing many times in other years, but never has a hotel staffer ever offered to assist to this degree, let alone take on the entire task - beginning to end.
"Wonderful ending to a number of meetings at the hotel " Read full review on TripAdvisor   5/19/2012 Vote      
6. I am a manager at a hotel hours away and could only dream of having a staff like this.
"Great Stay " Read full review on TripAdvisor   2/24/2012 Vote      
7. There was no manager on duty in the morning so I explained all to the front desk clerk.
"In 2012, can an American Hotel really be this bad? " Read full review on TripAdvisor   2/6/2012 Vote      
8. My site visit with them was the best of all the hotels I visited because of the sales managers pleaseant disposition and her desire to make our agency happy.
"Wonderful Servicing Hotel " Read full review on TripAdvisor   12/9/2010 Vote      
9. In addition to the sales manager, the conference sales manager was an extreme help in ensuring that I had everything covered that I needed to make my conference a success and it would not have been as successful had it not been for her input.
"Wonderful Servicing Hotel " Read full review on TripAdvisor   12/9/2010 Vote      
10. From the beginning the sales manager was very customer oriented doing what ever she could to accomodate my needs.
"Wonderful Servicing Hotel " Read full review on TripAdvisor   12/9/2010 Vote      
   
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