Clarion Baltimore, Baltimore, Manager

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Rank

22nd

Out of 231

Clarion Baltimore	Average Price: $175 Check Rates

Hotel Class:

612 Cathedral Street

Baltimore, 21210 View map

3-Star Hotel Rank: 10 of 33
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (14) , Travelocity (4) , TripAdvisor (148) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

The following words were used in comments with Manager:
good (2) hotel (5) management (8) quality (2) reviews (2) service (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I swear to God, I've never in my life talked to a so-called Cust Service Manager with a worse attitude.

"Terrible Customer Service Manager " Read full review on TripAdvisor 5/11/2012 Vote

2. So-called 'customer service' manager was such a complete B-word.

"Terrible Customer Service Manager " Read full review on TripAdvisor 5/11/2012 Vote

3. How in the world could you be manager of customer service, and not offer someone a raincheck, when they'd be perfectly willing to pay to stay in your hotel the following week, or credit them a room for the charge they claimed they couldn't reverse on that day.

"Terrible Customer Service Manager " Read full review on TripAdvisor 5/11/2012 Vote

4. Great place if you're on your own and don't need any help/questions/service, etc.Can't believe this place really has a manager.

"Staff need an attitude adjustment " Read full review on TripAdvisor 3/11/2012 Vote

5. I also expected that the quality of hotel stuffs would be good even before arrival, because the hotel manager commented on all reviews here.

"wonderful "antique" hotel (not boutique) " Read full review on TripAdvisor 1/26/2011 Vote

6. I also expected that the quality of hotel stuffs would be good even before arrival, because the hotel manager commented on all reviews here.

"wonderful "antique" hotel (not boutique) " Read full review on TripAdvisor 1/26/2011 Vote

7. And even though I'd asked ahead of time, they still don't provide thinner pillows (although a manager had told me they would get them).

"Taking away one star " Read full review on Expedia 1/5/2010 Vote

8. Obviously, they don`t care about service even when I told the manager and showed him the towel.

"Horrible Service-/Check Google reviews they are accurate " Read full review on TripAdvisor 8/1/2007 Vote