Renaissance Baltimore, Baltimore, Service

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OpinionWell
Rank

14th

Out of 231

Renaissance Baltimore	Average Price: $353 Check Rates

Hotel Class:

202 East Pratt Street

Baltimore, 21202 View map

4-Star Hotel Rank: 4 of 7
Average review rating: 4.12

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (1932) , Travelocity (8) , TripAdvisor (441) , YahooTravel (26)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (19) bar (49) bath (14) bathroom (57) bed (109) bill (13) breakfast (123) charge (32) check in (82) check out (17) concierge (28) cost (23) deal (21) decor (15) dinner (32) downtown (13) fee (11) fitness center (11) food (65) front desk (89) gym (10) hotel (934) housekeeping (27) lobby (91) location (282) lunch (14) manager (14) money (15) parking (112) pillow (30) pool (101) price (72) rate (54) recommend (57) restaurant (159) room (759) room service (47) service (115) shower (14) staff (215) street (133) suite (23) towel (35) valet (31) valet parking (27) value (11) view (173) walk (148) waterfront (18) wireless (23)

Service

Appears in 115 comments.

69% wrote positive comments about service

The following words were used in comments with Service:
clean (8) customer (10) desk (5) excellent (10) food (5) friendly (7) good (11) great (18) guest (5) hotel (36) internet (8) location (7) nice (9) slow (6) useful (6) valet (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had excellent service from the moment our taxi dropped us off until our limo took us away.

"What a great location. " Read full review on TripAdvisor 5/15/2012 Vote

2. The positives were decent service, huge rooms, aveda bath products, and a great price especially through Priceline.

"Fine except for the lack of elavators " Read full review on TripAdvisor 5/14/2012 Vote

3. We dined several times at the hotel's restaurant for breakfast and dinner and were pleased with the service and food.

"It Was a Pleasure! " Read full review on TripAdvisor 5/10/2012 Vote

4. First rate service and clean, comfortable rooms.

"First Rate Experience " Read full review on TripAdvisor 4/26/2012 Vote

5. Service - Everyone we encountered was more than friendly and knowledgable, but there were a couple of weak points during our stay.

"Perfect Location " Read full review on TripAdvisor 4/16/2012 Vote

6. We didn't have the service issues the first time we stayed that we did this time.

"Perfect Location " Read full review on TripAdvisor 4/16/2012 Vote

7. Besides the location, we were very impressed with the overall service.

"Exceptional service and perfect location " Read full review on TripAdvisor 4/13/2012 Vote

8. Great understanding of good service.

"Exceptional service and perfect location " Read full review on TripAdvisor 4/13/2012 Vote

9. On top of having the best service people, the location is fantastic.

"Best Customer Service, Ever! " Read full review on TripAdvisor 3/19/2012 Vote

10. He didn't bother telling me that there was another towel rack near the hottub; for even better service, he should have moved the towels over to the rack near the door.

"Nice room, pool and bellhop service poor " Read full review on TripAdvisor 3/7/2012 Vote