Renaissance Baltimore, Baltimore, Front Desk

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Rank

14th

Out of 231

Renaissance Baltimore	Average Price: $353 Check Rates

Hotel Class:

202 East Pratt Street

Baltimore, 21202 View map

4-Star Hotel Rank: 4 of 7
Average review rating: 4.12

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (1932) , Travelocity (8) , TripAdvisor (441) , YahooTravel (26)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) bar (49) bath (14) bathroom (57) bed (109) bill (13) breakfast (123) charge (32) check in (82) check out (17) concierge (28) cost (23) deal (21) decor (15) dinner (32) downtown (13) fee (11) fitness center (11) food (65) front desk (89) gym (10) hotel (934) housekeeping (27) lobby (91) location (282) lunch (14) manager (14) money (15) parking (112) pillow (30) pool (101) price (72) rate (54) recommend (57) restaurant (159) room (759) room service (47) service (115) shower (14) staff (215) street (133) suite (23) towel (35) valet (31) valet parking (27) value (11) view (173) walk (148) waterfront (18) wireless (23)

Front desk Traveler Insight - Friendly Front Desk

Appears in 89 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) great (8) helpful (16) hotel (6) nice (6) night (6) welcoming (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the valet at curbside, to the front desk clerk, to the bartender and anyone else we encountered, they were friendly and offered whatever they could do to make our stay a pleasure.

"It Was a Pleasure! " Read full review on TripAdvisor 5/10/2012 Vote

2. Took free charm circulator bus (get maps of routes at front desk) to Little Italy, Eastern harbor area.

"Perfect location " Read full review on TripAdvisor 5/9/2012 Vote

3. The front desk staff was friendly and checkin was quick.

"A Beautiful Hotel in Charm City! " Read full review on TripAdvisor 5/8/2012 Vote

4. A great promotional conference rate that included wi-fi, along with wonderful treatment by the front desk staff, made for a great stay in a room with an awesome harbor view.

"Great hotel at the inner harbor - especially with a conference deal " Read full review on TripAdvisor 4/28/2012 Vote

5. The nice gentlemen at the front desk upgraded us to a suite at no additional cost and apologized even though it was not their error.

"Very nice stay " Read full review on TripAdvisor 4/15/2012 Vote

6. The front desk staff treated us excellent.

"Very nice stay " Read full review on TripAdvisor 4/15/2012 Vote

7. Front desk staff was amazing.

"Great service, great location! " Read full review on TripAdvisor 4/14/2012 Vote

8. Everyone from the valet, bellhop, front desk staff and maid service were wonderful.

"Exceptional service and perfect location " Read full review on TripAdvisor 4/13/2012 Vote

9. The housekeeping and front desk staff was always courteous but their waitstaff in the dining room on the 5th floor was a bit spotty.

"Slept like a dream " Read full review on TripAdvisor 3/27/2012 Vote

10. The front desk was very helpful and friendly.

"Nice room, pool and bellhop service poor " Read full review on TripAdvisor 3/7/2012 Vote