Harrah's Las Vegas Casino & Hotel, Las Vegas, Manager

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Rank

45th

Out of 481

Harrah's Las Vegas Casino & Hotel	Average Price: $108 Check Rates

Hotel Class:

3475 Las Vegas Boulevard South

Las Vegas, 89109 View map

3-Star Hotel Rank: 13 of 92
Average review rating: 3.6

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (13) , Expedia (100) , MyTravelGuide (167) , Travelocity (71) , TripAdvisor (2057) , YahooTravel (94)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (63) balcony (65) bar (445) bathroom (481) bed (464) bill (65) breakfast (245) charge (146) check in (685) check out (128) cost (120) deal (202) dinner (116) fee (89) food (465) front desk (239) hotel (2446) housekeeping (198) lobby (98) location (1300) lunch (56) maid (42) maid service (56) manager (110) mini bar (43) money (271) parking (115) pillow (121) pool (506) price (501) rate (163) recommend (244) restaurant (284) room (4988) room service (76) service (607) sheets (45) shower (194) shuttle (115) spa (47) staff (651) street (175) suite (222) towel (97) tub (62) valet (43) value (149) view (633) walk (316) wireless (50)

Manager

Appears in 110 comments.

41% wrote positive comments about manager

The following words were used in comments with Manager:
cares (6) clerk (7) complain (5) desk (20) helpful (6) hotel (14) management (119) problem (7) return (8) rude (8) service (6) smoke (8) suite (5) upgraded (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Other than the woman that checked me in & the idiotic manager everyone else was friendly, helpful & caring.

"Bad Beginning-Good Ending " Read full review on TripAdvisor 9/10/2011 Vote

2. The drink hostesses and bell service folks were nice and did a good job they should be promoted to Managers and run this establishment.

"WOULD NEVER STAY HERE AGAIN " Read full review on TripAdvisor 8/19/2011 Vote

3. I ak to soak with a manager the guy at the desk tries to act like he is until I call him on his lie.

"WORST HOTEL EVER! FREQUENT TRAVELER " Read full review on TripAdvisor 5/20/2011 Vote

4. Hi,One of your manager Phil was so, helpful and so, understanding with our situation, He made us fill at easy with our situation and offered us a room.

"wonderful service. " Read full review on TripAdvisor 12/8/2010 Vote

5. Check in was good - only one slight problem (room requested was not available) but after speaking to the manager, our request was granted (which was great considering it was Labor Day weekend).

"Another Excellent Stay " Read full review on TripAdvisor 9/13/2010 Vote

6. Had a very bad experience with a cocktail waitress named Joy while playing penny slots, the Beverage Manager actually told us she's already in the disciplinary action, totally rude, Manager agreed and didn't offer any comps to make up for her, other than that, had a great time, the rest of the staff was awesome, minus the no coffee pot in the room.

"Hotel OK, 1X bad cocktail server " Read full review on TripAdvisor 2/22/2010 Vote

7. Had a very bad experience with a cocktail waitress named Joy while playing penny slots, the Beverage Manager actually told us she's already in the disciplinary action, totally rude, Manager agreed and didn't offer any comps to make up for her, other than that, had a great time, the rest of the staff was awesome, minus the no coffee pot in the room.

"Hotel OK, 1X bad cocktail server " Read full review on TripAdvisor 2/22/2010 Vote

8. (While talking to the manager other patrons were being helped around us and all having the same problem, no more non smoking rooms) We were offered for an additional fee remodeled non smoking rooms, which we reluctantly took over the smoking ones.

"Smoking rooms and non smoking rooms are not equal! " Read full review on TripAdvisor 12/28/2009 Vote

9. Servers were pleasant, but hostesses and managers could care less.

"Room Nice - Resturants awful " Read full review on TripAdvisor 11/15/2009 Vote

10. I remember customer service being 'sorry sir we made a mistake and over booked, let me upgrade you for free' The lady at the front desk was very rude to both me and my wife and the manager was some kid that could care less.

"Horrible " Read full review on TripAdvisor 8/5/2009 Vote