Hotel Aspen, Aspen, Service

OpinionWell's Blog

Home » United States » Colorado » Aspen Destinations » Aspen Hotels » Hotel Aspen

OpinionWell
Rank

8th

Out of 96

Hotel Aspen	Average Price: $344 Check Rates

Hotel Class:

110 West Main Street

Aspen, 81611 View map

2-Star Hotel Rank: 1 of 8
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (19) , Travelocity (3) , TripAdvisor (130)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (14) balcony (7) bar (5) bargain (2) bath (4) bathroom (27) bathtub (3) bed (24) breakfast (96) cable (2) charge (4) check in (5) check out (5) checkout (2) closet (3) complimentary (8) decor (3) dinner (7) downtown (22) food (20) front desk (22) hot tub (28) hotel (216) lobby (3) location (70) money (12) parking (9) patio (6) pool (44) price (26) rate (9) recommend (22) refund (3) restaurant (13) room (188) service (14) sheets (4) shower (4) shuttle (17) spa (5) staff (63) street (20) suite (15) towel (5) tub (2) value (16) view (16) walk (30) wet bar (2) wireless (5)

Service

Appears in 14 comments.

72% wrote positive comments about service

The following words were used in comments with Service:
clean (3) desk (2) distance (2) food (2) friendly (5) good (4) great (2) helpful (2) hotel (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Our room was modern and crisply clean and the helpful service was much appreciated.

"All-round good value with great view " Read full review on TripAdvisor 5/3/2012 Vote

2. We received great service from the moment we arrived in town.

"Great location, helpful personable staff " Read full review on TripAdvisor 4/2/2012 Vote

3. Service was efficient, but not friendly.

"Weekend getaway " Read full review on TripAdvisor 3/20/2012 Vote

4. We could only take advantage once of the nice Apres Ski service (food and wines), because we always arrived so tired from the ski day that needed a nap in order to re-charge our batteries.

"Great Location & Service " Read full review on TripAdvisor 2/20/2012 Vote

5. I loved the stay at Hotel Aspen , location is very central , the staff is friendly and helpful, the room is good size and clean , service is good , breakfast is included and is well made , overall a very good experience and that too at a a good value for money , will definitely repeat the hotel -Shikha.

"comfortable stay and great value for money " Read full review on TripAdvisor 7/14/2011 Vote

6. My husband and i were thrilled with the room, service, happy hour and friendly staff at Hotel Aspen.

"Perfect Location " Read full review on TripAdvisor 3/9/2011 Vote

7. They are listed in various lodging guides as 'economy', but we saw only first rate bedding, bathrooms, and superior service from the hotel front desk.

"Beautiful Aspen lodging close to everything! " Read full review on TripAdvisor 9/28/2010 Vote

8. The room was clean but opened to a dark service hallway as did the bathroom window.

"Cave-like room not worth the price. " Read full review on Expedia 7/8/2009 Vote

9. When I spoke of this in the morning at checkout, front desk guy never looked me in the eye, said 'sorry to hear about that' and when I questioned the price of the hotel for the service NOT received he mumbled under his breath then dismissed me by looking around me and asking if he could check out the next person.

"Hotel Aspen should be appropriately named Motel Aspen " Read full review on TripAdvisor 7/14/2010 Vote

10. Spacious room, great breakfast, warm swimming pool and steaming hot tub, separate ski lockers, friendly and service oriented staff, walking distance from shops and restaurants for our 6-year old, and walking distance from lifts for our teenagers.

"Great place for a large familiy skiing in Aspen " Read full review on TripAdvisor 3/27/2010 Vote