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OpinionWell
Rank
8th
Out of 96

Hotel Aspen

Average Price: $344  
 
Hotel Class:
110 West Main Street
Aspen, 81611 View map  
2-Star Hotel Rank: 1 of 8
Average review rating: 3.5
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (19) , Travelocity (3) , TripAdvisor (130)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Refund
Appears in 3 comments. 
The following words were used in comments with Refund:
friendly (2)   helpful (2)   money (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. As we had booked through a third party, we were not eligible for a refund, so when we returned to check out on the last day of our stay, we found that the room had been rerented, despite the fact that we had not checked out.
"Aspen is expensive...for an upgraded motel it's ok except for..... " Read full review on TripAdvisor   8/7/2010 Vote      
2. I received a call from the Hotel Aspen - the same friendly guy who helped me in the first place letting me know they had been able to rent the room and were refunding my money in full.
"Superior Customer Service " Read full review on TripAdvisor   1/7/2008 Vote      
3. However, after pleading my case with a very helpful and friendly voice over the phone, it was determined that if the room rented then my money would be refunded ($500+ per night).
"Superior Customer Service " Read full review on TripAdvisor   1/7/2008 Vote      
   
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