Best Western Anaheim, Anaheim, Front Desk

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Rank

14th

Out of 158

Best Western Anaheim	Average Price: $114 Check Rates

Hotel Class:

1110 West Katella Avenue

Anaheim, 92802 View map

2-Star Hotel Rank: 6 of 36
Average review rating: 3.51

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (10) , Travelocity (3) , TripAdvisor (353)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) balcony (11) bathroom (71) beach (7) bed (48) breakfast (291) charge (30) check in (50) check out (12) complimentary (15) cost (28) deal (14) decor (17) dinner (12) discount (9) downtown (74) fee (21) food (82) front desk (94) hot tub (57) hotel (601) housekeeping (26) laundry (17) lobby (47) location (121) manager (19) money (32) parking (125) pillow (15) pool (189) price (97) rate (37) recommend (48) restaurant (85) room (683) service (67) shower (47) shuttle (70) spa (9) staff (203) street (50) suite (10) to park (15) towel (28) tub (15) value (33) view (23) walk (238) water pressure (6) wireless (35)

Front desk

Appears in 94 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (8) desk (95) extremely (5) friendly (13) helpful (22) hotel (5) informative (4) local (4) need (4) night (4) pleasant (6) smell (4) staff (30) useful (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They have adjoining rooms for families, the front desk is very helpful.

"Walking distance of Disneyland " Read full review on TripAdvisor 4/14/2012 Vote

2. The front desk service was great answered all of questions about car rentals and shuttles and the check in and out process was quick and easy.

"Great service affordable hotel " Read full review on TripAdvisor 4/9/2012 Vote

3. Let me start off by saying that Michael at the front desk was wonderful, very polite which was refreshing after the not so friendliness I received from the front desk at check in.

"Overall good stay " Read full review on TripAdvisor 3/11/2012 Vote

4. Polite and helpful from the front desk down to the cleaning crew who helped me find an awesome local swapmeet.

"THE BEST VALUE FOR YOUR BUCK!!!! " Read full review on TripAdvisor 1/30/2012 Vote

5. We did have one problem with our rooms not being cleaned, so we needed to go to the front desk, but they got it cleaned.

"Another Wonderful Stay!!! " Read full review on TripAdvisor 1/12/2012 Vote

6. Not able to connect to wi-fi, front desk unable to help & sent me to call tech support.

"Good location, outdated tv, small rooms, bad internet & bad service " Read full review on TripAdvisor 11/16/2011 Vote

7. When I finally got fed up with it all, I let the front desk know and they offered me half off my parking.

"I won't be back again " Read full review on TripAdvisor 11/9/2011 Vote

8. They don't have in room safes but they did have lock-boxes for free behind the front desk.

"Great value in the 200 block " Read full review on TripAdvisor 10/19/2011 Vote

9. Front desk staff were friendly and helpful.

"Convienence is key " Read full review on TripAdvisor 10/14/2011 Vote

10. Check in was fast and front desk staff were very pleasant.

"Just alright. " Read full review on TripAdvisor 10/13/2011 Vote