Pepper Tree Hotel, Anaheim, Service

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Rank

23rd

Out of 158

Pepper Tree Hotel	Average Price: $110 Check Rates

Hotel Class:

2375 West Lincoln Avenue

Anaheim, 92801 View map

4-Star Hotel Rank: 4 of 10
Average review rating: 4.12

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (1) , Travelocity (6) , TripAdvisor (452)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) balcony (51) bath (9) bathroom (81) beach (28) bed (92) breakfast (190) charge (13) check in (24) check out (10) closet (28) complimentary (21) cost (16) deal (27) decor (45) dinner (25) food (61) freeway (14) front desk (93) hotel (669) housekeeping (14) laundry (10) lobby (40) location (100) maid (9) manager (22) money (47) neighborhood (26) parking (78) patio (50) pillow (25) pool (121) price (97) rate (28) recommend (61) restaurant (152) room (710) service (70) sheets (16) shower (29) shuttle (12) staff (234) street (75) suite (48) towel (41) tub (13) value (52) view (18) walk (18) wireless (23)

Service

Appears in 70 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (10) desk (5) excellent (4) families (4) friendly (9) good (15) great (9) high (3) hotel (21) internet (4) most (4) recommend (3) reviews (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was good, staff was very polite and welcoming.

"It was just ok " Read full review on TripAdvisor 10/1/2011 Vote

2. Good service overall.

"Service and Hotel was very good " Read full review on TripAdvisor 9/3/2011 Vote

3. Really appreciate the good service and how they took the time to answer our questions about travel to local sites.

"Service and Hotel was very good " Read full review on TripAdvisor 9/3/2011 Vote

4. Superb customer service.

"Brilliant theme hotel with good space usage and good staff. " Read full review on TripAdvisor 8/2/2011 Vote

5. When deciding our trip i thought as this was our 4th trip to anaheim we would stay away from the disney strip i read quite a few reviews and the reviews i read on this hotel seemed very good and also as i am australian the idea of australians owning the hotel gave me a sense that this hotel would have really good customer service.

"was very disappointed " Read full review on TripAdvisor 6/22/2011 Vote

6. We had great service.

"I loved this hotel, it was great for our large family. " Read full review on TripAdvisor 5/19/2011 Vote

7. Amazing, friendly check-in service and staff - every interaction was a friendly 'No problem, sir, right away, sir.

"Just. Excellent. " Read full review on TripAdvisor 4/16/2011 Vote

8. This hotel pays attention to detail and has beyond excellent service.

"The Whole Family Loved It!!!! " Read full review on TripAdvisor 4/13/2011 Vote

9. The service is friendly, the decor is great, the price was perfect and the proximity to Disneyland made it even better.

"Perfect Place to Rest after Disneyland " Read full review on TripAdvisor 1/28/2011 Vote

10. Although the service was very good I would definitely not stay here again.

"Will not come again " Read full review on TripAdvisor 12/30/2010 Vote