Pepper Tree Hotel, Anaheim, Front Desk

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Rank

23rd

Out of 158

Pepper Tree Hotel	Average Price: $110 Check Rates

Hotel Class:

2375 West Lincoln Avenue

Anaheim, 92801 View map

4-Star Hotel Rank: 4 of 10
Average review rating: 4.12

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (1) , Travelocity (6) , TripAdvisor (452)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (20) balcony (51) bath (9) bathroom (81) beach (28) bed (92) breakfast (190) charge (13) check in (24) check out (10) closet (28) complimentary (21) cost (16) deal (27) decor (45) dinner (25) food (61) freeway (14) front desk (93) hotel (669) housekeeping (14) laundry (10) lobby (40) location (100) maid (9) manager (22) money (47) neighborhood (26) parking (78) patio (50) pillow (25) pool (121) price (97) rate (28) recommend (61) restaurant (152) room (710) service (70) sheets (16) shower (29) shuttle (12) staff (234) street (75) suite (48) towel (41) tub (13) value (52) view (18) walk (18) wireless (23)

Front desk

Appears in 93 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (5) desk (93) employee (5) friendly (10) great (6) helpful (21) hotel (9) impressed (4) internet (4) lobby (4) need (3) nice (10) night (9) problem (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was friendly and helpful.

""Excellent value, a quiet retreat" " Read full review on TripAdvisor 3/18/2012 Vote

2. The first night we checked in was a Monday night and unfortunately I didnt see a nametag, because the guy that was at the front desk was very helpful and pleasant.

"Friendly Staff, Nice,Cozy, but Spacious Rooms,Reasonable Prices " Read full review on TripAdvisor 1/28/2012 Vote

3. One front desk employee was nice the other was unfriendly.

"Could be perfect with a little extra TLC " Read full review on TripAdvisor 11/9/2011 Vote

4. Also when we checked in the front desk clerk was so friendly.

"It was great we can't wait to go back! " Read full review on TripAdvisor 8/22/2011 Vote

5. The people at the front desk/reception were very friendly, polite, and helpful throughout our stay.

"We truly loved this gem, and will definitely come back!!! " Read full review on TripAdvisor 8/8/2011 Vote

6. Jesus at the front desk was super helpful - we lost our way to the hotel (thanks to direction from google maps) and he stayed up till 2:30 at night outside his work hours to help us reach the hotel safely.

"Brilliant theme hotel with good space usage and good staff. " Read full review on TripAdvisor 8/2/2011 Vote

7. The staff at the front desk was very nice & helpful.

"We loved this place & will definately stay again! " Read full review on TripAdvisor 6/23/2011 Vote

8. The front desk staff was outstanding though, very friendly and helpful.

"Looked nicer in the pictures " Read full review on TripAdvisor 3/24/2011 Vote

9. The front desk staff were helpful - no complaints there.

"Not perfect, but very charming " Read full review on TripAdvisor 3/21/2011 Vote

10. The front desk staff were very efficient and welcoming.

"Really good little hotel - just be aware of the traffic " Read full review on TripAdvisor 9/26/2010 Vote