Embassy Suites Albuquerque, Albuquerque, Service

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OpinionWell
Rank

12th

Out of 191

Embassy Suites Albuquerque	Average Price: $193 Check Rates

Hotel Class:

1000 Woodward Place NorthEast

Albuquerque, 87102 View map

4-Star Hotel Rank: 2 of 6
Average review rating: 4.2

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (7) , Travelocity (4) , TripAdvisor (191)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) bar (10) bathroom (17) bed (28) bill (10) breakfast (130) charge (13) check in (20) check out (6) complimentary (20) concierge (7) cost (8) deal (6) dinner (14) downtown (33) fee (7) fitness center (9) food (35) freeway (8) front desk (26) gym (9) highway (14) hotel (292) housekeeping (6) interstate (6) lobby (17) location (35) manager (21) money (6) parking (14) pillow (6) pool (40) price (23) rate (13) recommend (20) restaurant (36) room (219) room service (15) service (58) shower (10) shuttle (7) spa (14) staff (109) suite (138) towel (8) tub (5) value (7) view (25) walk (15) wireless (10)

Service

Appears in 58 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
free (6) good (6) great (6) hotel (20) internet (8) liked (4) meal (3) menu (4) need (3) nice (5) poor (3) stunk (4) suite (4)

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1. Why can't hotels also have a foam roller?(I'm going to start putting this in all reviews - they only cost $15!)Valet/Bellman and front desk service was great.

"Average Embassy Suites " Read full review on TripAdvisor 5/21/2012 Vote

2. The spa service was great even the customer service was great, after you get passed the receptionist.

"The products in the spa are fantastic! The rest was mediocre........ " Read full review on TripAdvisor 5/18/2012 Vote

3. Overall, not a bad hotel they just need to train employees to offer better service, then it would be great.

"A ok hotel with ok service, could be better! " Read full review on TripAdvisor 5/11/2012 Vote

4. The service we had was pleasant.

"A great stay. " Read full review on TripAdvisor 4/14/2012 Vote

5. This hotel was everything you'd expect out of the Embassy Suites--the rooms were very nice, the service was very good, the food (both at the bar and catered at my convention) was good.

"Nice rooms and meeting space but without access to downtown " Read full review on TripAdvisor 1/5/2012 Vote

6. The food was wonderful, and the service top-notch.

"Perfect lodging choice for our family " Read full review on TripAdvisor 12/19/2011 Vote

7. The meal was good and service was prompt.

"Pros and Cons " Read full review on TripAdvisor 11/14/2011 Vote

8. He issued me a nice room(top floor = Good Customer Service).

"Yes, it's a Hilton. However, everything in life has flaws. " Read full review on TripAdvisor 8/8/2011 Vote

9. A suite hotel with great service and amenities, a spa and complimentary full breakfasts and manager's reception.

"Fantastic place to stay in Albuquerque " Read full review on TripAdvisor 7/4/2011 Vote

10. Service was amazing, from the guest relations people, to the sweet bartender, to the food-prep people and chefs, to the nice security guards---all wonderful people whose number one concern was in serving the client and making their stay comfortable, restful, and memorable.

"Wonderful second stay! " Read full review on TripAdvisor 3/11/2011 Vote