Embassy Suites Albuquerque, Albuquerque, Front Desk

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Rank

12th

Out of 191

Embassy Suites Albuquerque	Average Price: $193 Check Rates

Hotel Class:

1000 Woodward Place NorthEast

Albuquerque, 87102 View map

4-Star Hotel Rank: 2 of 6
Average review rating: 4.2

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (7) , Travelocity (4) , TripAdvisor (191)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) bar (10) bathroom (17) bed (28) bill (10) breakfast (130) charge (13) check in (20) check out (6) complimentary (20) concierge (7) cost (8) deal (6) dinner (14) downtown (33) fee (7) fitness center (9) food (35) freeway (8) front desk (26) gym (9) highway (14) hotel (292) housekeeping (6) interstate (6) lobby (17) location (35) manager (21) money (6) parking (14) pillow (6) pool (40) price (23) rate (13) recommend (20) restaurant (36) room (219) room service (15) service (58) shower (10) shuttle (7) spa (14) staff (109) suite (138) towel (8) tub (5) value (7) view (25) walk (15) wireless (10)

Front desk

Appears in 26 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) helpful (4) hotel (2) professional (2) reservation (2)

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1. Why can't hotels also have a foam roller?(I'm going to start putting this in all reviews - they only cost $15!)Valet/Bellman and front desk service was great.

"Average Embassy Suites " Read full review on TripAdvisor 5/21/2012 Vote

2. Friendly helpful staff from the front desk to the bartender to housekeeping.

"Conveniently located to stay and see Albuqueque. " Read full review on TripAdvisor 4/3/2012 Vote

3. The front desk also helped us with recommendations for lunch and directions.

"Fantastic Hotel " Read full review on TripAdvisor 3/29/2012 Vote

4. Pros:Front desk staff was very friendly and professional, as well as most of the other staff members.

"Pros and Cons " Read full review on TripAdvisor 11/14/2011 Vote

5. They made us stand waiting at the front desk for a good 30 min until they figured out that this was resolved.

"Horrible service " Read full review on TripAdvisor 10/22/2009 Vote

6. Front desk was very accommodating and help us change a room that didn't have a view to a better one.

"You must stay here! " Read full review on TripAdvisor 5/24/2009 Vote

7. The front desk staff was very professional.

"better than expected " Read full review on Expedia 12/31/2008 Vote

8. Front desk very helpful, happily met our request for a late checkout.

"Beautiful hotel " Read full review on TripAdvisor 10/16/2008 Vote

9. One other hint is they keep their brochures in a cabinet across from the front desk.

"Very nice stay " Read full review on TripAdvisor 5/5/2012 Vote

10. The front desk was extremely organized and check in was as smooth as silk.

"Fantastic Hotel " Read full review on TripAdvisor 3/29/2012 Vote