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Rank
127th
Out of 493

Hotel Majestic

Average Price: $105  
 
Hotel Class:
1500 Sutter Street
San Francisco, 94109 View map  
3-Star Hotel Rank: 56 of 110
Average review rating: 3.82
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (15) , MyTravelGuide (1) , TripAdvisor (134) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Refund
Appears in 14 comments. 
75% wrote positive comments about refund
The following words were used in comments with Refund:
correct (3)   hotel (3)   money (6)    
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1. They said that they would NOT refund the CORRECT card until they got their money back from the card that THEY mistakingly refunded.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
2. So, we call back the hotel, tell them this, and they said that the money was withdrawn from their account, so until they get that money back they will NOT refund the correct card.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
3. So, I called the bank, asked them about the charge, and they said that that account is closed and they have no record of any refunds or attempts to deposit.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
4. After some digging, we discovered that they had refunded my card that was on file from a year ago when I had stayed there previously, and that card is linked to a CLOSED bank account.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
5. SO, in the end, we are still at war with the hotel to try to get back OUR money, even though THEY made the mistake of a) charging us twice for the room and b) refunding a closed bank account with no authorization.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
6. Update: After TWO WEEKS of calling RAJ literally every day, the money has finally been refunded.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
7. Why they would pick a card at random to refund makes no sense to me, that card was not ever even part of the original transaction.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
8. So, we called the hotel and they said that they had already refunded us, and sent us the receipt.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
9. I explained the situation to them, and they said that if someone tried to refund a closed bank account, it would be sent back and DENIED.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
10. The manager told us he would be refunding us immediately, but it's been a few days and we haven't seen the money yet.
"Changed management -- will never go back " Read full review on TripAdvisor   9/10/2011 Vote      
   
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