Four Points by Sheraton - New Carrollton, New Carrollton, Refund

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Rank

1st

Out of 1

Four Points by Sheraton - New Carrollton	Average Daily Rate: NA Check Rates

Hotel Class:

8500 Annapolis Road

New Carrollton, 20784 View map

3-Star Hotel Rank: 1 of 1
Average review rating: 3.8

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 5 comments.

The following words were used in comments with Refund:

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1. We asked the hotel manager if we could cancel our remaining nights & be refunded.

"Worst customer service I have ever received! " Read full review on Expedia 8/31/2009 Vote

2. We checked out, left & called Expedia who called the hotel, then told us the hotel refused to refund the unused nights.

"Worst customer service I have ever received! " Read full review on Expedia 8/31/2009 Vote

3. Stunned, we called the same manager who then said their policy is that they do not refund prepaid hotel stays.

"Worst customer service I have ever received! " Read full review on Expedia 8/31/2009 Vote

4. Bottom line, if they knew they were not going to refund us they should have said just said so.

"Worst customer service I have ever received! " Read full review on Expedia 8/31/2009 Vote

5. We had to stay since we booked a non-refundable rate.

"Worst Stay ever!! " Read full review on Expedia 8/18/2009 Vote