Four Points by Sheraton - New Carrollton, New Carrollton, Front Desk

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Rank

1st

Out of 1

Four Points by Sheraton - New Carrollton	Average Daily Rate: NA Check Rates

Hotel Class:

8500 Annapolis Road

New Carrollton, 20784 View map

3-Star Hotel Rank: 1 of 1
Average review rating: 3.8

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 6 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
efficient (2) hotel (2) service (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. During check in/out, the front desk staff were courteous and efficient.

"About Average - Don’t count on the shuttle or the wireless internet " Read full review on Expedia 7/15/2009 Vote

2. The front desk staff were very efficient and polite.

"It worked for us " Read full review on Expedia 4/29/2009 Vote

3. The issues stemmed from the wireless signal not available on my floor to calling the front desk to be picked up at the metro station a quarter of a mile away (waited for 30 minutes) and took a cab with family to the hotel.

"New Carrollton " Read full review on Expedia 8/18/2009 Vote

4. The front desk was out of ethernet cords.

"Not Great For Business Travel " Read full review on Expedia 4/15/2009 Vote

5. The hotel is very clean and well maintained with responsive service at the front desk.

"Not Great For Business Travel " Read full review on Expedia 4/15/2009 Vote

6. Front desk staff needs training in customer service - was the only aspect that was very poor.

"Good for price " Read full review on Expedia 8/11/2009 Vote