2. The Good1 Great Location2 Clean and Modern3 4 Star quality (kind of)The Bad1 Asked in our Reservation in advance for a king bed, which was never forethcoming2 Very busy front desk not very responsive to requests3 Never felt we got what we paid forThe Ugly1 Leaving the hotel with a taste that you got hit for a big bill and didn't get quite what you paid for2 Being treated like you were just another of oh so many customers, no one tried to make our stay memorable, other than the fact I remember I paid a lot and never got what I had asked for at the time of our reservation (a king bed)3 Served in a snobbish and cavalier attitude by a front desk that was obviously over workedOk so I have cut this hotel up quite a bit.