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OpinionWell
Rank
10th
Out of 493

San Francisco Le Meridien

Average Price: $281  
 
Hotel Class:
333 Battery Street
San Francisco, 94111 View map  
4-Star Hotel Rank: 7 of 37
Average review rating: 4.41
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (87) , MyTravelGuide (50) , Travelocity (8) , TripAdvisor (639) , YahooTravel (13)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 26 comments. 
The following words were used in comments with Manager:
bad (4)   breakfast (2)   catering (2)   charged (4)   complaints (2)   generous (2)   hotel (6)   management (33)    
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1. 'Heath', the manager I spoke to made it clear he had no real interest in my complaints.
"Dirty, dirty, DIRTY! " Read full review on TripAdvisor   7/7/2010 Vote      
2. My sister got double charged for room service breakfast, but the manager was helpful in indentifying the problem and getting it resolved.
"Overall Very Nice, would stay there again. " Read full review on Expedia   4/14/2010 Vote      
3. On speaking to a member of staff at reception, I presume she was a manager, she explained that they required confirmation of payment from our travel agent for our second night or they would charge my credit card.
"Great hotel - bit of a mix up on the booking though. " Read full review on TripAdvisor   9/8/2011 Vote      
4. That said it all came around as the manager and onsite staff took things into there own hands and made good.
"Great Rooms " Read full review on TripAdvisor   7/7/2011 Vote      
5. When I tired to contact the manager again I was told the manager was not available and that all managers were in a closed door meeting.
"WORST Customer Service & fraudulent! " Read full review on TripAdvisor   2/14/2011 Vote      
6. When I tired to contact the manager again I was told the manager was not available and that all managers were in a closed door meeting.
"WORST Customer Service & fraudulent! " Read full review on TripAdvisor   2/14/2011 Vote      
7. I was then transfered to the catering manager.
"WORST Customer Service & fraudulent! " Read full review on TripAdvisor   2/14/2011 Vote      
8. I was then transfered to the catering manager.
"WORST Customer Service & fraudulent! " Read full review on TripAdvisor   2/14/2011 Vote      
9. When I requested a manager he had no clue as to why I was not charged the full amount.
"WORST Customer Service & fraudulent! " Read full review on TripAdvisor   2/14/2011 Vote      
10. When I requested a manager he had no clue as to why I was not charged the full amount.
"WORST Customer Service & fraudulent! " Read full review on TripAdvisor   2/14/2011 Vote      
   
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