Holiday Inn Club Vacations At Orange Lake Resort, Kissimmee, Front Desk

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Rank

1st

Out of 195

Holiday Inn Club Vacations At Orange Lake Resort	Average Daily Rate: NA Check Rates

Hotel Class:

8505 West Irlo Bronson Memorial Highway

Kissimmee, 34747 View map

4-Star Hotel Rank: 1 of 8
Average review rating: 4.45

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (66) , TripAdvisor (497)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (66) balcony (30) bar (68) bath (50) bathroom (93) beach (53) bed (64) breakfast (69) charge (62) check in (242) check out (31) cost (68) deal (38) decor (20) dinner (31) discount (40) fee (63) food (115) front desk (67) highway (17) hotel (175) housekeeping (43) lake (388) laundry (30) lobby (19) location (135) maid service (18) manager (31) money (90) parking (43) patio (37) pool (675) price (95) rate (32) recommend (86) restaurant (159) room (768) service (153) sheets (20) shower (45) shuttle (110) staff (189) street (25) suite (60) towel (123) tub (25) value (23) view (52) walk (71) wireless (26)

Front desk

Appears in 67 comments.

54% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (3) clean (7) desk (71) friendly (3) helpful (3) hotel (3) problem (3) resort (3) secure (3) service (2) staff (7) street (2) toilets (4) towel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone was friendly and helpful, including the front desk when I called for extra sheets for the pull out sofa and got them within 45 minutes.

"Unbelievably Awesome! " Read full review on TripAdvisor 7/14/2010 Vote

2. Check-in was smooth, however didn't appreciate front desk enticing group to attend a meeting and get something for free when clearly we mentioned we were not interested.

"Experience - More Bad Than Good " Read full review on TripAdvisor 10/5/2009 Vote

3. I reported this to the front desk who offered us a 2 bedroom villa which was nice until we pulled back the comforter in the master bedroom and it filled with blood stains.

"Poorly managed " Read full review on TripAdvisor 9/10/2009 Vote

4. We reported it to the front desk and it was cleaned up the next day.

"Great Visit " Read full review on Expedia 9/2/2009 Vote

5. So back to the front desk to get new keys and room number.

"Lots to do, with a few complications. " Read full review on Expedia 8/25/2009 Vote

6. According to front desk the East Village is a newer addition to the resort.

"Better than expected " Read full review on TripAdvisor 8/10/2009 Vote

7. The front desk staff were always pleasant.

"Great Place to Stay! " Read full review on TripAdvisor 6/8/2008 Vote

8. ( the pool guy, the girl that was trying to plunge the bathroom toilet by the pool and the two guys at the front desk that I worked with were all new to the job) The young man took me to member services where Dee told me they spray every day.

"Terrible experience--- Go somewhere else " Read full review on TripAdvisor 8/10/2007 Vote

9. A call to the front desk took care of the problem.

"Great Resort " Read full review on TripAdvisor 5/13/2007 Vote

10. We asked the front desk if there was anything to be done - had to leave a voice mail because they are always so busy and put you on hold.

"Worst place to stay I have ever stayed " Read full review on TripAdvisor 7/11/2010 Vote