Hotel 71 Chicago, Chicago, Staff

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Rank

61st

Out of 415

Hotel 71 Chicago	Average Price: $236 Check Rates

Hotel Class:

71 East Wacker Drive

Chicago, 60601 View map

3-Star Hotel Rank: 22 of 73
Average review rating: 3.47

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (125) , Travelocity (7) , TripAdvisor (652) , YahooTravel (51)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (16) bar (63) bath (27) bathroom (167) bathtub (22) bed (90) bill (12) breakfast (85) charge (20) check in (62) check out (15) closet (29) cost (21) deal (45) decor (30) dinner (23) downtown (54) food (51) front desk (95) gym (13) hotel (1015) housekeeping (27) lake (24) lobby (60) location (388) manager (14) money (26) parking (60) pillow (26) pool (15) price (102) rate (48) recommend (66) restaurant (165) room (1036) room service (47) service (148) sheets (12) shower (82) staff (304) street (55) suite (32) towel (33) tub (39) valet (18) valet parking (15) value (27) view (392) walk (131) wireless (36)

Staff

Appears in 304 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (11) clean (25) courteous (16) desk (35) elevator (16) extremely (11) friendly (107) great (49) helpful (85) hotel (75) location (32) need (13) nice (32)

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1. Apart from the location, the rooms were excellent, prices VERY reasonable, the staff extremely helpful- we asked several times for directions and were given exact information, routes and maps.

"Location! Location! Location! " Read full review on TripAdvisor 5/24/2012 Vote

2. Great staff.

"Hotel 71 " Read full review on TripAdvisor 5/21/2012 Vote

3. Staff was all helpful and friendly.

"Excellent location with nice and friendly staff " Read full review on TripAdvisor 5/14/2012 Vote

4. Convenient location, clean rooms w/ comfy beds and staff that was very friendly and helpful with providing shopping & dining recommendations.

"Enjoy the Views " Read full review on TripAdvisor 5/11/2012 Vote

5. The front desk staff was friendly and helpful as were the bellmen.

"Excellent location, great riverview rooms " Read full review on TripAdvisor 5/10/2012 Vote

6. Really welcoming staff - upgraded upon arrival (check-out of a horrible nearby hotel) and could not have been happier.

"Business travel with class " Read full review on TripAdvisor 5/7/2012 Vote

7. I had a small problem the first morning (with housekeeping - which was otherwise great) and each of the staff members and managers with whom I spoke were very professional and concerned with my satisfaction.

"Great 3 Star " Read full review on TripAdvisor 5/7/2012 Vote

8. Hotel staff was also very helpful and courteous.

"Decent stay for the price. " Read full review on TripAdvisor 4/28/2012 Vote

9. After some room renovation and customer service training to the staff, it could be a good choice.

"Too many good choices in Chicago to stay at this hotel! " Read full review on TripAdvisor 4/25/2012 Vote

10. On the plus side the location is great, staff friendly and helpful and the beds are comfortable, hence the average rating.

"Bathrooms in need of work! " Read full review on TripAdvisor 4/24/2012 Vote