Hotel 71 Chicago, Chicago, Service

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Rank

61st

Out of 415

Hotel 71 Chicago	Average Price: $236 Check Rates

Hotel Class:

71 East Wacker Drive

Chicago, 60601 View map

3-Star Hotel Rank: 22 of 73
Average review rating: 3.47

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (125) , Travelocity (7) , TripAdvisor (652) , YahooTravel (51)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (16) bar (63) bath (27) bathroom (167) bathtub (22) bed (90) bill (12) breakfast (85) charge (20) check in (62) check out (15) closet (29) cost (21) deal (45) decor (30) dinner (23) downtown (54) food (51) front desk (95) gym (13) hotel (1015) housekeeping (27) lake (24) lobby (60) location (388) manager (14) money (26) parking (60) pillow (26) pool (15) price (102) rate (48) recommend (66) restaurant (165) room (1036) room service (47) service (148) sheets (12) shower (82) staff (304) street (55) suite (32) towel (33) tub (39) valet (18) valet parking (15) value (27) view (392) walk (131) wireless (36)

Service

Appears in 148 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
best (7) better (9) customer (16) desk (12) elevator (19) excellent (11) food (10) friendly (11) good (21) great (41) helpful (8) hotel (47) location (20) slow (5) staff (12) view (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great service everyone was very helpful.

"Great place! " Read full review on TripAdvisor 5/22/2012 Vote

2. Ben and Mike, concierge service, were very helpful.

"Great location, great service " Read full review on TripAdvisor 5/13/2012 Vote

3. Good customer service is important to me and this is why I'm giving Hotel 71 the rating I'm giving it.

"Nice Hotel " Read full review on TripAdvisor 5/5/2012 Vote

4. Prompt service, spotless, amazing location, a great experience.

"Great hotel " Read full review on TripAdvisor 4/29/2012 Vote

5. They all care and it shows in the service they provide.

"Great place to stay in Chicago - Best view, a staff who really cares, and a great atmosphere! " Read full review on TripAdvisor 4/12/2012 Vote

6. I have stayed at Hotel 71 countless times and continue to be impressed by the amazing service, attention to detail, and the lengths employees go to here at the hotel to make sure their guests' needs and expectations are being exceeded.

"Great place to stay in Chicago - Best view, a staff who really cares, and a great atmosphere! " Read full review on TripAdvisor 4/12/2012 Vote

7. very central and close to everything you would want - amd the bar downstairs has great doos and service.

"Enjoyable - big room , great views, central location, great staff " Read full review on TripAdvisor 4/1/2012 Vote

8. Most hotels around here also have great customer service so that is not a winner, either.

"Good Location, Poor Design " Read full review on TripAdvisor 3/19/2012 Vote

9. The service at the front desk was prompt and friendly and the door man came to our aid with an umbrella on our rainy arrival.

"better than expected!!!! " Read full review on TripAdvisor 1/16/2012 Vote

10. Check in was a breeze and the service is attentive and kind.

"It lived up to expectations. " Read full review on TripAdvisor 12/29/2011 Vote