Hyatt Chicago, Chicago, Service

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Rank

54th

Out of 415

Hyatt Chicago	Average Price: $261 Check Rates

Hotel Class:

2233 South Martin Luther King Drive

Chicago, 60616-9985 View map

4-Star Hotel Rank: 25 of 39
Average review rating: 3.56

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (39) , MyTravelGuide (1895) , Travelocity (13) , TripAdvisor (315) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (22) bar (40) bath (9) bathroom (35) bed (60) breakfast (44) charge (23) check in (39) check out (12) closet (13) concierge (29) cost (22) deal (30) dinner (21) downtown (140) fee (13) fitness center (9) food (75) front desk (61) gym (20) hotel (680) housekeeping (19) lake (45) lobby (49) location (136) manager (17) money (24) neighborhood (18) parking (102) pillow (12) pool (42) price (63) rate (39) recommend (36) restaurant (121) room (539) room service (32) service (110) sheets (11) shower (21) shuttle (42) staff (192) street (20) suite (26) towel (15) valet (17) value (13) view (125) walk (86) wireless (23)

Service

Appears in 110 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
clean (7) concierge (7) convention (7) customer (8) desk (11) excellent (15) exceptional (4) food (9) friendly (7) good (14) great (14) hotel (35) internet (6) need (5) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service here was much better.

"Its a nice hotel a little way from all the tourist attractions in Chicago " Read full review on TripAdvisor 5/11/2012 Vote

2. For airport to hotel I used Alpha car service whom I recommend highly.

"Amazing Staff " Read full review on TripAdvisor 3/23/2012 Vote

3. Great service staff though.

"Failure on many counts " Read full review on TripAdvisor 3/13/2012 Vote

4. Service throughout my stay was very good from hotel and restaurant staff.

"2nd Stay Far Better " Read full review on TripAdvisor 2/2/2012 Vote

5. The staff was absolutely the best - excellent guest service.

"convenient when displaying at McCormick Place " Read full review on TripAdvisor 1/27/2012 Vote

6. Service was nice too.

"Great place right next to the convention center " Read full review on TripAdvisor 1/25/2012 Vote

7. The service at the hotel was very good.

"Convenient for conferences/conventions at McCormick Place " Read full review on TripAdvisor 12/25/2011 Vote

8. Service is excellent - professional, personable, helpful, all with a smile.

"A MUST IF YOU NEED TO BE@ McCORMICK CENTER " Read full review on TripAdvisor 12/11/2011 Vote

9. Smaller meetings or pre/post show setup at McCormick Place mean services like shoe shines and early afternoon bar are not to be found.

"No longer Hyatt standards " Read full review on TripAdvisor 11/28/2011 Vote

10. The check in process was flawless with excellent customer service.

"Overnight Bliss " Read full review on TripAdvisor 11/21/2011 Vote