Hyatt Chicago, Chicago, Manager

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Rank

54th

Out of 415

Hyatt Chicago	Average Price: $261 Check Rates

Hotel Class:

2233 South Martin Luther King Drive

Chicago, 60616-9985 View map

4-Star Hotel Rank: 25 of 39
Average review rating: 3.56

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (39) , MyTravelGuide (1895) , Travelocity (13) , TripAdvisor (315) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 17 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (3) hotel (3) management (18) need (3) park (2) party (2) policy (2) quickly (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Thomas the front desk manager made it possible for me, my brother, my two sons and their two friends to have an impropmtu overnight adventure.

"A hidden treasure with a Great staff " Read full review on TripAdvisor 2/20/2012 Vote

2. I was very disappointed at this but the manager was unable to help in any way.

"It was OK but would not go out of my way to stay again. " Read full review on TripAdvisor 6/5/2011 Vote

3. After a little trouble trying to contact a manager for help we were finally able to.

"Cheerleading Competition at McCormick Center!" " Read full review on TripAdvisor 2/19/2010 Vote

4. ' His manager, Louise, quickly looked up our reservation, confirmed we did indeed have free parking and gave us our room cards so we could be on our way.

"The hotel reception clerk, Antonio, was an idiot. " Read full review on TripAdvisor 3/22/2012 Vote

5. At this point he was of no help and we were losing patience so he went to the back and brought out his manager.

"The hotel reception clerk, Antonio, was an idiot. " Read full review on TripAdvisor 3/22/2012 Vote

6. This was an extremely pleasant stay, I have high standards, used to be front office manager in Los Angeles.

"Absolutely great customer service, Bravo! " Read full review on TripAdvisor 3/6/2012 Vote

7. Tom Pagels General Manager 312.528.

Read full review 10/13/2010 Vote

8. One example was when we needed to heat up milk for my child at around 11PM, we called the front desk and a manager opened up the coffee shop for us to use.

"Excellent Stay at this hotel, Great Service! " Read full review on TripAdvisor 9/3/2010 Vote

9. One example was when we needed to heat up milk for my child at around 11PM, we called the front desk and a manager opened up the coffee shop for us to use.

"Excellent Stay at this hotel, Great Service! " Read full review on TripAdvisor 9/3/2010 Vote

10. We enjoyed exceptional service from start to finish: doorman, bellman, front desk, maintenance (delivered refrigerator), pool attendant, housekeeper, concierge, room service, bartender, bar hostess/manager, and finally, the parking garage attendant and manager (key didn't work on final exit but it was taken care of quickly).

"Remarkably friendly staff " Read full review on TripAdvisor 4/30/2010 Vote