Hyatt Chicago, Chicago, Concierge

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Rank

54th

Out of 415

Hyatt Chicago	Average Price: $261 Check Rates

Hotel Class:

2233 South Martin Luther King Drive

Chicago, 60616-9985 View map

4-Star Hotel Rank: 25 of 39
Average review rating: 3.56

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (39) , MyTravelGuide (1895) , Travelocity (13) , TripAdvisor (315) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) bar (40) bath (9) bathroom (35) bed (60) breakfast (44) charge (23) check in (39) check out (12) closet (13) concierge (29) cost (22) deal (30) dinner (21) downtown (140) fee (13) fitness center (9) food (75) front desk (61) gym (20) hotel (680) housekeeping (19) lake (45) lobby (49) location (136) manager (17) money (24) neighborhood (18) parking (102) pillow (12) pool (42) price (63) rate (39) recommend (36) restaurant (121) room (539) room service (32) service (110) sheets (11) shower (21) shuttle (42) staff (192) street (20) suite (26) towel (15) valet (17) value (13) view (125) walk (86) wireless (23)

Concierge

Appears in 29 comments.

90% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (2) exceptional (2) friendly (3) helpful (8) housekeeping (2) management (2) nice (3) recommend (2) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service: the front desk staff and concierge were excellent.

"Next to McCormick Place, far from everything else. Sign up for gold passport membership to get free Internet " Read full review on TripAdvisor 4/5/2012 Vote

2. Worth mentioning too, in contrast with many of the reviews, is that our experience with the staff, both at the counter and concierge, was incredibly positive.

"Great family access to museum campus " Read full review on TripAdvisor 2/24/2012 Vote

3. The service was fantastic, from the courteous front desk staff, the super-helpful concierge who made recommendations and even booked the architecture river cruise for us by phone, to the housekeeping staff who had extra coffee/sugar/creamer delivered to our room within 10 mins of calling the front desk.

"Good hotel, great service " Read full review on TripAdvisor 9/19/2011 Vote

4. The staff is friendly and helpful, although the concierge needs to stay current with the museum schedules and offers.

"Great Stay at a discount; Not so much at full price. " Read full review on TripAdvisor 8/15/2011 Vote

5. The staff were all pleasant, notably the concierge who was helpful in getting us oriented.

"Great value for dollar " Read full review on TripAdvisor 8/14/2011 Vote

6. The staff was friendly and the concierge was very helpful.

"Great Stay " Read full review on TripAdvisor 6/2/2011 Vote

7. The front desk, the bell boys, the concierge very very helpful and really nice people.

"Excellent service " Read full review on TripAdvisor 10/13/2010 Vote

8. We had a nice quiet stay here and the concierge staff was very helpful with info about how to get to various sites in the downtown area.

"Nice hotel, out of the way. " Read full review on TripAdvisor 7/13/2010 Vote

9. The concierge was very helpful and recommended a place for dinner.

"Great benefits and View " Read full review on TripAdvisor 9/17/2009 Vote

10. The staff was very friendly, with the exception of one of the concierge.

"Nice hotel, so-so location " Read full review on TripAdvisor 8/14/2008 Vote