Seneca Hotel Chicago, Chicago, Manager

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Rank

68th

Out of 415

Seneca Hotel Chicago	Average Price: $165 Check Rates

Hotel Class:

200 East Chestnut

Chicago, 60611 View map

3-Star Hotel Rank: 26 of 73
Average review rating: 3.67

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (72) , Travelocity (51) , TripAdvisor (425) , YahooTravel (41)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (22) bar (30) bath (32) bathroom (146) beach (12) bed (114) bill (10) breakfast (172) charge (18) check in (49) closet (85) complimentary (13) cost (12) deal (50) deck (16) decor (25) dinner (15) downtown (24) food (50) front desk (94) hotel (686) housekeeping (19) lake (30) lobby (45) location (357) lunch (15) manager (16) money (44) parking (55) pillow (21) price (124) rate (69) recommend (61) restaurant (96) room (808) service (93) sheets (10) shower (35) staff (225) street (81) suite (224) towel (30) tub (35) valet (19) valet parking (10) value (51) view (37) walk (97) walk-in (19) wireless (35)

Manager

Appears in 16 comments.

The following words were used in comments with Manager:
clean (4) desk (5) management (16) new (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The response from the manager, Cory Steinburg has been nothing.

"You can do much better " Read full review on TripAdvisor 8/18/2008 Vote

2. Finally, upon check-out, the desk clerk tried to charge for the complimentary parking, but the manager took care of the situation quickly.

"Good and Bad " Read full review on TripAdvisor 5/5/2008 Vote

3. A quick chat with the manager got things straightened out, although he also made a stab at declining.

"It's not a perfect world " Read full review on TripAdvisor 1/11/2012 Vote

4. Upon calling the Seneca 6 times one day and 4 the next and leaving messages with multiple managers.

"BED BUGS! BEWARE! " Read full review on TripAdvisor 8/9/2011 Vote

5. All of a sudden there was a knock at the door and the manager herself was there, with new room keys for a clean room.

"You can't ask for a better location. " Read full review on TripAdvisor 11/15/2010 Vote

6. I called the front desk to ask to have the room cleaned and the manager (I'm assuming she was, she didn't wear a name tag and really took charge of the situation) apologized.

"You can't ask for a better location. " Read full review on TripAdvisor 11/15/2010 Vote

7. I called the front desk to ask to have the room cleaned and the manager (I'm assuming she was, she didn't wear a name tag and really took charge of the situation) apologized.

"You can't ask for a better location. " Read full review on TripAdvisor 11/15/2010 Vote

8. All of a sudden there was a knock at the door and the manager herself was there, with new room keys for a clean room.

"You can't ask for a better location. " Read full review on TripAdvisor 11/15/2010 Vote

9. Finally, on the last day, I asked for the manager.

"Loved the Room, Hated the Service " Read full review on TripAdvisor 5/8/2010 Vote

10. The room we had was perfect size for the two of us and I found out later (I asked) was not a recently remodeled unit (which a manager gladly showed me a presidential suite.

"Loved it !!! " Read full review on TripAdvisor 8/15/2009 Vote