Seneca Hotel Chicago, Chicago, Front Desk

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Rank

68th

Out of 415

Seneca Hotel Chicago	Average Price: $165 Check Rates

Hotel Class:

200 East Chestnut

Chicago, 60611 View map

3-Star Hotel Rank: 26 of 73
Average review rating: 3.67

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (72) , TripAdvisor (425) , YahooTravel (41) , Travelocity (51)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) bar (30) bath (32) bathroom (146) beach (12) bed (114) bill (10) breakfast (172) charge (18) check in (49) closet (85) complimentary (13) cost (12) deal (50) deck (16) decor (25) dinner (15) downtown (24) food (50) front desk (94) hotel (686) housekeeping (19) lake (30) lobby (45) location (357) lunch (15) manager (16) money (44) parking (55) pillow (21) price (124) rate (69) recommend (61) restaurant (96) room (808) service (93) sheets (10) shower (35) staff (225) street (81) suite (224) towel (30) tub (35) valet (19) valet parking (10) value (51) view (37) walk (97) walk-in (19) wireless (35)

Front desk

Appears in 94 comments.

95% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (6) desk (97) friendly (19) great (4) helpful (14) hotel (6) housekeeping (5) management (4) need (4) nice (10) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I asked the front desk to bring a new coffee pot, they said they would, but 2 hours later it had still not arrived.

"Not worth it! " Read full review on TripAdvisor 2/20/2012 Vote

2. Fabulous rate given and very helpful front desk staff.

"Simply fantastic " Read full review on TripAdvisor 1/1/2012 Vote

3. Katherine @ front desk was very nice .

"Chicago weekend for 5 chicks " Read full review on TripAdvisor 10/19/2011 Vote

4. Front desk staff were helpful and friendly.

"A Great Find in an Excellent Location " Read full review on TripAdvisor 10/14/2011 Vote

5. Staff at the front desk very friendly and helpful.

"Loved it! Can't wait to return! " Read full review on TripAdvisor 9/1/2011 Vote

6. The staff at the front desk was top-notch and very friendly.

"Excellent location, and would go back! " Read full review on TripAdvisor 8/14/2011 Vote

7. The front desk staff is extremely nice and professional.

"Great Area, Charming Hotel " Read full review on TripAdvisor 8/9/2011 Vote

8. The people at the front desk were very friendly and helpfull and there were people at the front door that would open the door for you.

"Great room, breakfast so so " Read full review on TripAdvisor 7/26/2011 Vote

9. Second, I noticed immediately that all the people at the front desk seemed HAPPY to be there.

"The Seneca is Awesome! " Read full review on TripAdvisor 4/21/2011 Vote

10. True, the receptionist was not friendly and he was all business but hey, I'm not really looking to make new friends at the front desk.

"Seriously do not understand the bad reviews...jewel of a hotel, great price, great location, clean and nice rooms! " Read full review on TripAdvisor 11/18/2010 Vote