Fairfield Inn Chicago, Chicago, Concierge

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Rank

57th

Out of 415

Fairfield Inn Chicago	Average Price: $202 Check Rates

Hotel Class:

216 East Ontario Street

Chicago, 60611 View map

2-Star Hotel Rank: 4 of 49
Average review rating: 4.29

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , MyTravelGuide (158) , Travelocity (4) , TripAdvisor (320) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) bar (6) bathroom (27) bed (47) breakfast (207) charge (14) check in (25) check out (5) check-out (4) complimentary (23) concierge (10) cost (15) deal (13) decor (12) dinner (11) downtown (74) fee (5) food (22) front desk (66) hotel (428) housekeeping (9) lake (14) lobby (42) location (242) manager (5) money (13) neighborhood (8) parking (35) pillow (18) pool (16) price (74) rate (40) recommend (43) restaurant (68) room (357) room service (4) service (62) shower (11) staff (223) street (38) suite (65) towel (11) tub (4) valet (28) valet parking (19) value (26) view (31) walk (79) water pressure (9) wireless (14)

Concierge

Appears in 10 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
great (2) helpful (6) park (3) staff (4) tip (2) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff, the concierge, and the bellhops were all so friendly and helpful.

"Great location - wonderful staff! " Read full review on TripAdvisor 9/14/2011 Vote

2. Concierge was extremely helpful as he walked out with us onto the street to point out the location of a restaurant that we wanted to go for lunch.

"A true hidden gem " Read full review on TripAdvisor 7/27/2011 Vote

3. Charles, the concierge, was without a doubt the kindest most helpful informative person I have ever dealt with in a long time.

"The Best Hotel Staff Around " Read full review on TripAdvisor 6/4/2011 Vote

4. The staff was above average, our bellman Charles was a great ambassador and concierge.

"Loved the location " Read full review on TripAdvisor 3/23/2011 Vote

5. The concierge was fabulous in helping me with heavy bags, directions and taxis as needed.

"Excellent Experience in the Windy City - Thanks Fairfield Inn & Suites Chicago Downtown! " Read full review on TripAdvisor 3/14/2011 Vote

6. The staff, from valets to concierge to bellman was very polite and equally helpful.

"Downtown Bargain " Read full review on TripAdvisor 6/25/2009 Vote

7. The staff were great, reccommending some resturants for us to try, I have to say concierge Robert was lovely - he was funny and really helpful.

"Fantastic Stay!!!! " Read full review on TripAdvisor 4/17/2008 Vote

8. Parking ($33 if self park, $42 if valet), tip the concierge, tip the valet.

"Good but the extras blow out the budget! " Read full review on TripAdvisor 12/18/2011 Vote

9. I also appreciated the knowledgeable concierge who was able to direct us to lots of delicious local restaurants.

"Clean, Great Location, Great Price " Read full review on TripAdvisor 9/29/2011 Vote

10. I would only say that the Concierge/ parking attendants should know more about the area as in places to dine that are close and how far area attractions, i.e. Navy Pier are from the Fairfield.

"Very comfortable and clean hotel within walking distance of Magnificent Mile and Navy Pier " Read full review on TripAdvisor 2/1/2010 Vote