James Hotel Chicago, Chicago, Manager

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OpinionWell
Rank

7th

Out of 415

James Hotel Chicago	Average Price: $282 Check Rates

Hotel Class:

55 East Ontario

Chicago, 60611 View map

4-Star Hotel Rank: 3 of 39
Average review rating: 4.23

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (56) bar (213) bath (52) bathroom (222) bed (231) breakfast (117) charge (27) check in (92) check out (38) closet (33) complimentary (61) concierge (136) cost (31) deal (58) decor (68) dinner (60) downtown (54) food (82) front desk (111) gym (87) hotel (1234) housekeeping (39) lobby (129) location (451) lunch (17) manager (23) massage (21) mini bar (22) money (32) parking (33) pillow (40) price (81) rate (91) recommend (106) restaurant (283) room (1149) room service (75) service (380) shower (63) spa (58) staff (471) street (134) suite (130) towel (42) tub (22) valet (25) value (44) view (88) walk (101) wireless (44)

Manager

Appears in 23 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
generous (5) great (2) hotel (3) management (25) night (2) poor (2) reservation (2) return (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Maybe a manager could help me in the morning.

"Beware of Room #1618 " Read full review on TripAdvisor 7/8/2011 Vote

2. When we asked to have our parking inculded it was abit of an ordeal however the manager did go ahead and take the $46 a day parking off our bill which was great.

"Enjoyed the James " Read full review on TripAdvisor 8/4/2008 Vote

3. The next night, they lost our reservation for daughter`s room AGAIN and it was another huge hassle with the manager.

"Horrible Service " Read full review on TripAdvisor 12/12/2007 Vote

4. The desk clerk and hotel manager assured me that they would replace the cost of the items.

"Bad Experience " Read full review on TripAdvisor 8/28/2011 Vote

5. After a week I called the manager and he pushed back saying the Chicago Inn Keepers law only holds them liable for about $250.00.

"Bad Experience " Read full review on TripAdvisor 8/28/2011 Vote

6. I realized that I would only have my gym shoes and was not prepared to wear them out to a bar, so i called the front desk and the manager hand delivered my shoes to my room in under 10 minutes.

"WOW'ed by The James " Read full review on TripAdvisor 8/18/2011 Vote

7. As the general manager he has this place running smoothly.

"The best hotel in Chicago " Read full review on TripAdvisor 8/9/2011 Vote

8. Almost every one of them attributed it to their manager and the General Manager.

"Best hotel in Chicago! I'm hooked!!! " Read full review on TripAdvisor 7/25/2011 Vote

9. The next time I stay, I will make it a point to personally meet this General Manager and shake his hand for a job well done.

"Best hotel in Chicago! I'm hooked!!! " Read full review on TripAdvisor 7/25/2011 Vote

10. Approximately 45 minutes later, a manager returned my call and stated a double room was available.

"Beware of Room #1618 " Read full review on TripAdvisor 7/8/2011 Vote