James Hotel Chicago, Chicago, Front Desk

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Rank

7th

Out of 415

James Hotel Chicago	Average Price: $282 Check Rates

Hotel Class:

55 East Ontario

Chicago, 60611 View map

4-Star Hotel Rank: 3 of 39
Average review rating: 4.23

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (56) bar (213) bath (52) bathroom (222) bed (231) breakfast (117) charge (27) check in (92) check out (38) closet (33) complimentary (61) concierge (136) cost (31) deal (58) decor (68) dinner (60) downtown (54) food (82) front desk (111) gym (87) hotel (1234) housekeeping (39) lobby (129) location (451) lunch (17) manager (23) massage (21) mini bar (22) money (32) parking (33) pillow (40) price (81) rate (91) recommend (106) restaurant (283) room (1149) room service (75) service (380) shower (63) spa (58) staff (471) street (134) suite (130) towel (42) tub (22) valet (25) value (44) view (88) walk (101) wireless (44)

Front desk

Appears in 111 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (6) concierge (12) desk (113) doorman (8) extremely (5) friendly (14) good (5) great (6) helpful (11) hotel (11) love (5) need (6) nice (8) professional (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent doorman service, housekeeping and front desk clerks.

"Cool Hotel in great area of Chicago " Read full review on TripAdvisor 5/19/2012 Vote

2. The front desk receptionist (Annette I think) was sooo understanding and very professional.

"Impressed with service " Read full review on TripAdvisor 5/17/2012 Vote

3. Loved: big bottles of toiletries, better for environment and easier to use-nook with couch in room was awesome, a kid would love sleeping there and its a great work space-awesome full blast shower-soft beds-nice front desk-great location, walk to storesDidnt love: pricey restaurant, is $100 a head without booze and although food is great it is too much for people without expense accounts.

"Chic and modern hotel by michigan ave " Read full review on TripAdvisor 3/29/2012 Vote

4. Welcoming front desk staff, fantastic bell staff, smart guests.

"Best Michigan Avenue Value " Read full review on TripAdvisor 3/29/2012 Vote

5. From the front desk service to the fantastic meal (at Primehouse-David Burke) to a hip, modern room the James hit on all cylinders.

"Great location, great rooms, great restaraunt! " Read full review on TripAdvisor 3/23/2012 Vote

6. If you ask the front desk, they'll even give you a free running route map.

"Perfect for Business Travel - No Complaints " Read full review on TripAdvisor 3/1/2012 Vote

7. The front desk people were excellent.

"The James is great. " Read full review on TripAdvisor 1/19/2012 Vote

8. Bit jet lagged but in summaryComfyCleanExcellent service, everyone from the door men, room service, front desk and concierge were friendly, helpful and efficent.

"No problems at all " Read full review on TripAdvisor 10/23/2011 Vote

9. We picked a very busy weekend to arrive, but the front desk service was excellent and very welcoming after a long flight and a long wait at the airport.

"Simply Wonderful " Read full review on TripAdvisor 10/22/2011 Vote

10. Front desk was friendly and their concierge extremely efficient and helpful.

"Good value but room had a few glitches " Read full review on TripAdvisor 9/6/2011 Vote